User Behavior and Technology Development: Shaping Sustainable Relations Between Consumers and Technologies / Edition 1

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Environmental policy has long been determined by a dichotomy between technology and behavior. Some approaches stress the importance of technology and technological innovation, while others focus on behavioral change. Each approach has its limitations, however, since technology and behavior often appear so closely intertwined. Human behavior results not only from intentions and deliberate decisions, but also from its interaction with technological artifacts. In the area of traffic safety, for instance, people’s driving behavior is determined as much by curves, speed bumps and the power of their motors as by considerations of safety and responsibility. How can we best describe and understand these interactions between behavior and technology? What conceptual frameworks and empirical studies are available, and how can they be integrated? And how can we bring these interactions to bear on product design and policy making?

The book User Behavior and Technology Development explores these relationships between technology and behavior from an interdisciplinary perspective. This includes contributions from cognitive psychology, industrial design, public administration, marketing, sociology, ergonomics, science and technology studies, and philosophy. The book aims to create a conceptual basis for analyzing interactions between technology and behavior, and to provide insights that are relevant to technology design and environmental policy.

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Product Details

  • ISBN-13: 9781402044335
  • Publisher: Springer Netherlands
  • Publication date: 10/19/2006
  • Series: Eco-Efficiency in Industry and Science Series, #20
  • Edition description: 2006
  • Edition number: 1
  • Pages: 412
  • Product dimensions: 7.00 (w) x 10.00 (h) x 0.94 (d)

Meet the Author

Peter-Paul Verbeek (1970) is associate professor of philosophy at the Department of Philosophy, University of Twente, Enschede, The Netherlands. He holds a M.Sc. in the Philosophy of Science, Technology and Society and a Ph.D. in the Philosophy of Technology. He publishes on the social and cultural roles of technology, the morality of technological artifacts, and the ethics and philosophy of (industrial) design.

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Table of Contents

PART 1. Conceptual frameworks for Analyzing Technology and Behavior. 1. Technology and user behavior: An introduction; Adriaan Slob and Peter-Paul Verbeek. 2. Action facilitation and desired behavior; Albert G. Arnold and Petra Mettau. 3. Safety: Technology and behavior?; Adrienne van den Boogaard and Paul Swuste. 4. Technology and household activities; J.P. Groot-Marcus, P.M.J. Terpstra, L.P.A. Steenbekkers and C.A.A. Butijn. 5. Technology and behavior: Contributions from environmental psychology; Wim J.M. Heijs. 6. Acting artifacts; Peter-Paul Verbeek. 7. Technology and Behavior: A view from STS; Jaap Jelsma. 8. The social agency of technological artifacts; Philip Brey. 9. Technology and users: A conceptual map; Wim J.M. Heijs and Peter-Paul Verbeek.-

PART 2. Technology, Behavior and Sociotechnical Practices. 10. Technology and behavior: The case of passenger transport; Laurie Hendrickx and Anton J.M. Schoot Uiterkamp. 11. Sustainable technologies and everyday life; Gert Spaargaren, Susan Martens and Theo A.M. Beckers. 12. Residential behavior in sustainable houses; Erica Derijcke and Jan Uitzinger. 13. Making energy feedback work; L.T. McCalley and Cees J.H. Midden. 14. Technological innovations and the promotion of energy conservation; Trijntje Völlink and Ree M. Meertens. 15. Household energy consumption; Wim J.M. Heijs. 16. Marketing of technological products; Nicole van Kesteren and Ree M. Meertens. 17. Diffusion of technological innovations; Trijntje Völlink, Ree M. Meertens and Cees J.H. Midden. 18. Technological innovations and energy conservation; Nicole van Kesteren, Ree M. Meertens and Mirjam Fransen. 19. Sustainable technology or sustainable users?; Cees J.H. Midden.-

PART 3. Designing Technology-Behavior Interactions. 20. Planning behavior: Technical design as design of use plans; Wybo Houkes and Pieter E. Vermaas. 21. Expected behavior: Anticipation of use in technological development; Harro van Lente. 22. Designing ‘moralized’ products: Theory and practice; Jaap Jelsma. 23. The scenario method to gain insight into user actions; G.W. Wolters and L.P.A. Steenbekkers. 24. Using design orienting scenarios to analyze the interaction between technology, behavior and environment in the sushouse project; Remke Klapwijk, Marjolijn Knot, Jaco Quist and Philip J. Vergragt. 25. ICT in everyday life: The role of the user; Valerie Frissen and Marc van Lieshout. 26. User involvement in the development of sustainable product-service systems; Marjolijn Knot and Helma Luiten. 27. Eternally yours; Henk Muis. 28. Designing technology-behavior interactions; Han Brezet.-

PART 4. Implications for Policy. 29. Citizen-consumer roles in environmental management of large technological systems; Bas van Vliet 30. Modifying behavior by smart design: The example of the Dutch sustainable –safe road system; Markus Popkema and Ingrid van Schagen. 31. Combining Technical and Behavioral Change; Boelie Elzen. 32. The practice of innovation: Institutions, policy and technology development; David Laws. 33. Ethical aspects of behavior-steering technology; Philip Brey. 34. A normative systems approach for managing technology and collective human action; Sytse Strijbos. 35. Shaping technology-behavior interactions: Lessons for policy making; Wim Hafkamp. 36. Analysing the relations between technologies and user behavior: Towards a conceptual framework; Peter-Paul Verbeek and Adriaan Slob.-
List of Authors.

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