User-Centered Information Design For Improved Software Usability / Edition 1

User-Centered Information Design For Improved Software Usability / Edition 1

by Pradeep Henry
     
 

ISBN-10: 0890069468

ISBN-13: 9780890069462

Pub. Date: 05/31/1998

Publisher: Artech House, Incorporated

When writing computer user documentation, focusing on the needs of your audience is critical. This book provides you with a surefire approach to generating clear, effective documentation that's tailored to the information requirements of the end-user.

Written for technical writers and their managers, quality assurance experts, and software engineers, the

Overview

When writing computer user documentation, focusing on the needs of your audience is critical. This book provides you with a surefire approach to generating clear, effective documentation that's tailored to the information requirements of the end-user.

Written for technical writers and their managers, quality assurance experts, and software engineers, the book describes a user centered information design method (UCID) that helps you ensure your computer documentation conveys significant, meaningful information for the user — and avoids unnecessary repetition or inconsistencies. Specifically, the UCID approach shows you how to...

• Integrate the four major information components of a software system from the user's viewpoint: user interface labels, system messages, online documentation, and printed documentation

• Make sure these individual elements are working together to improve software usability

• Make better decisions on which information to provide and in which media, based on user needs and project-specific requirements

• Deploy iterative design and prototyping procedures that minimize design flaws and save you valuable time and money

• Get more out of each of your technical writer's individual skills, and guide them in effectively designing interface labels and system messages

Product Details

ISBN-13:
9780890069462
Publisher:
Artech House, Incorporated
Publication date:
05/31/1998
Series:
Artech House Computer Science Library
Pages:
280
Product dimensions:
6.14(w) x 9.21(h) x 0.69(d)

Table of Contents

Contents: Information — Its Role in Software Usability. What is User-Centered Information Design (UCID). The UCID Process. Managing UCID. Analyzing Users and Tasks. Goal-Setting for Software Usability and Information Quality. Designing the Information Architecture. Designing the Specifications and Prototypes. Designing Interface Labels. Designing System Messages. Designing Online Information Elements. Designing Printed Information Elements. Achieving Critical Design Goals. Evaluating Information — Two-Level Approach.

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