User-Centered Technology : A Rhetorical Theory for Computers and Other Mundane Artifacts / Edition 1

User-Centered Technology : A Rhetorical Theory for Computers and Other Mundane Artifacts / Edition 1

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by Robert R. Johnson, James P. Zappen
     
 

Presents a theoretical model for examining technology through a user perspective.

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Overview

Presents a theoretical model for examining technology through a user perspective.

Product Details

ISBN-13:
9780791439326
Publisher:
State University of New York Press
Publication date:
10/28/1998
Series:
SUNY Series, Studies in Scientific and Technical Communication
Edition description:
New Edition
Pages:
216
Sales rank:
899,986
Product dimensions:
6.00(w) x 9.00(h) x 0.49(d)

Meet the Author

Table of Contents

List of Figures

Foreword

Preface

Acknowledgments

Part I. Situating Technology

1. Users, Technology, and the Complex(ity) of the Mundane: Some "Out of the Ordinary" Thoughts

2. Refiguring the End of Technology: Rhetoric and the Complex of Use

Part II. Complicating Technology

3. Not Just for Idiots Anymore: Practice, Production, and Users' Ways of Knowing

4. Human Factors and the Tech(no)logical: Putting User-Centered Design into Perspective

5. Sociology, History, and Philosophy: Technological Determinism Along the Disciplinary Divides

Part III. Communicating Technology

6. When All Else Fails, Use the Instructions: Local Knowledge, Negotiation, and the Construction of User-Centered Computer Documentation

7. Technical Communication, Ethics, Curricula: User-Centered Studies and the Technical Rhetorician

References

Index

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