User Experience Innovation: User Centered Design that Works

User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon.com so successful. iPhone customers don't buy just a phone; they buy into an experience enabled by the device. Similarly, Amazon.com customers enter a world of book reviews, interesting recommendations, instant downloads to their Kindle, and one-click purchasing. Products today are focal points, and it is the experience surrounding the product that matters the most. User Experience Innovation helps you create the right sort of experience around your products in order to be successful in the marketplace.

The approach in User Experience Innovation is backed by 18 years of experience from an author holding more than 100 patents relating to user experience. This is a book written by a practitioner for other practitioners. You'll learn 17 specific methods for creating innovation; these methods run the gamut from targeting user needs to relieving pain points, to providing positive surprises, to innovating around paradoxes. Each method is one that the author has used successfully. Taken together, they can help you create truly successful user experience innovations to benefit your company or organization, and to help you grow as an experienced expert and innovator in your own right.

  • Provides 17 proven methods for innovating around user experience
  • Helps you think beyond the product to the sum total of a customer's experience
  • Written by an experienced practitioner holding more than 100 user-experience patents
1110855485
User Experience Innovation: User Centered Design that Works

User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon.com so successful. iPhone customers don't buy just a phone; they buy into an experience enabled by the device. Similarly, Amazon.com customers enter a world of book reviews, interesting recommendations, instant downloads to their Kindle, and one-click purchasing. Products today are focal points, and it is the experience surrounding the product that matters the most. User Experience Innovation helps you create the right sort of experience around your products in order to be successful in the marketplace.

The approach in User Experience Innovation is backed by 18 years of experience from an author holding more than 100 patents relating to user experience. This is a book written by a practitioner for other practitioners. You'll learn 17 specific methods for creating innovation; these methods run the gamut from targeting user needs to relieving pain points, to providing positive surprises, to innovating around paradoxes. Each method is one that the author has used successfully. Taken together, they can help you create truly successful user experience innovations to benefit your company or organization, and to help you grow as an experienced expert and innovator in your own right.

  • Provides 17 proven methods for innovating around user experience
  • Helps you think beyond the product to the sum total of a customer's experience
  • Written by an experienced practitioner holding more than 100 user-experience patents
26.49 In Stock
User Experience Innovation: User Centered Design that Works

User Experience Innovation: User Centered Design that Works

by Christian Kraft
User Experience Innovation: User Centered Design that Works

User Experience Innovation: User Centered Design that Works

by Christian Kraft

eBook1st ed. (1st ed.)

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Overview

User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon.com so successful. iPhone customers don't buy just a phone; they buy into an experience enabled by the device. Similarly, Amazon.com customers enter a world of book reviews, interesting recommendations, instant downloads to their Kindle, and one-click purchasing. Products today are focal points, and it is the experience surrounding the product that matters the most. User Experience Innovation helps you create the right sort of experience around your products in order to be successful in the marketplace.

The approach in User Experience Innovation is backed by 18 years of experience from an author holding more than 100 patents relating to user experience. This is a book written by a practitioner for other practitioners. You'll learn 17 specific methods for creating innovation; these methods run the gamut from targeting user needs to relieving pain points, to providing positive surprises, to innovating around paradoxes. Each method is one that the author has used successfully. Taken together, they can help you create truly successful user experience innovations to benefit your company or organization, and to help you grow as an experienced expert and innovator in your own right.

  • Provides 17 proven methods for innovating around user experience
  • Helps you think beyond the product to the sum total of a customer's experience
  • Written by an experienced practitioner holding more than 100 user-experience patents

Product Details

ISBN-13: 9781430241508
Publisher: Apress
Publication date: 06/12/2012
Sold by: Barnes & Noble
Format: eBook
Pages: 228
File size: 16 MB
Note: This product may take a few minutes to download.

About the Author

Christian Kraft has worked 18 years in the mobile phone industry, for three different companies. Fourteen of those years were with Nokia. His focus has always been on creating user interface and user experience innovation. He is responsible for many of the innovations that made Nokia successful, creating over 100 patents relating to user experience during his fourteen-year tenure with that firm. He is the inventor of threaded SMS chat, a feature that debuted in the highly-successful Nokia 3310 handset. He is also inventor and designer of the first-ever game for a mobile phone.

Table of Contents

  1. Successful User Experience Innovation
  2. Identifying Target Users
  3. Identifying User Needs
  4. Identifying Core Tasks
  5. Core Task Innovation
  6. User Experience Innovation for Technologies
  7. User Experience Innovation for Applications
  8. Relieving the Pain
  9. First Impressions Innovation
  10. Positive Surprises and Wows
  11. Ecosystem Innovation
  12. Lead User Innovation
  13. Copying with Pride
  14. Innovating Around Paradoxes
  15. Innovating around Context Awareness
  16. Innovating around New Products and Users
  17. Prototyping and Verifying Solutions
  18. Meeting Organizational Challenges
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