User Experience Management: Essential Skills for Leading Effective UX Teams

User Experience Management: Essential Skills for Leading Effective UX Teams

by Arnie Lund
     
 

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ISBN-10: 0123854962

ISBN-13: 9780123854964

Pub. Date: 05/12/2011

Publisher: Elsevier Science

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting,

Overview

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing.
The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan.
This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.

• Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations

• Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field

• Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!

Product Details

ISBN-13:
9780123854964
Publisher:
Elsevier Science
Publication date:
05/12/2011
Pages:
312
Product dimensions:
7.50(w) x 9.20(h) x 0.70(d)

Table of Contents

Chapter 1- Introduction

Chapter2- Building the Team

Chapter 3- Creating Your Team

Chapter 4- Equipping Your Team

Chapter 5- Focusing the Team

Chapter 6- Creating A High-Performing Team

Chapter 7- Communication and Collaboration

Chapter 8- Transforming the Organization

Chapter 9- Evangelizing UX

Chapter 10- Conclusion

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