User Experience Management: Essential Skills for Leading Effective UX Teamsby Arnie Lund
Pub. Date: 05/12/2011
Publisher: Elsevier Science
User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing.
The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan.
This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.
*Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations
*Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field
*Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!
- Elsevier Science
- Publication date:
- Product dimensions:
- 7.50(w) x 9.20(h) x 0.70(d)
Table of Contents
Chapter 1- Introduction
Chapter2- Building the Team
Chapter 3- Creating Your Team
Chapter 4- Equipping Your Team
Chapter 5- Focusing the Team
Chapter 6- Creating A High-Performing Team
Chapter 7- Communication and Collaboration
Chapter 8- Transforming the Organization
Chapter 9- Evangelizing UX
Chapter 10- Conclusion
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