User Interface Design for Mere Mortals [NOOK Book]

Overview

User Interface Design for Mere Mortals takes the mystery out of designing effective interfaces for both desktop and web applications. It is recommended reading for anyone who wants to provide users of their software with interfaces that are intuitive and easy-to-use. The key to any successful application lies in providing an interface users not only enjoy interacting with but which also saves time, eliminates frustration, and gets the job done with a minimum of effort. Readers will discover the secrets of good ...

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User Interface Design for Mere Mortals

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Overview

User Interface Design for Mere Mortals takes the mystery out of designing effective interfaces for both desktop and web applications. It is recommended reading for anyone who wants to provide users of their software with interfaces that are intuitive and easy-to-use. The key to any successful application lies in providing an interface users not only enjoy interacting with but which also saves time, eliminates frustration, and gets the job done with a minimum of effort. Readers will discover the secrets of good interface design by learning how users behave and the expectations that users have of different types of interfaces.

Anyone who reads User Interface Design for Mere Mortals will benefit from

• Gaining an appreciation of the differences in the “look and feel” of interfaces for a variety of systems and platforms

• Learning how to go about designing and creating the most appropriate interface for the application or website being developed

• Becoming familiar with all the different components that make up an interface and the important role that each of those components plays in communicating with users

• Understanding the business benefits that flow from good interface design such as significantly reduced support costs

• Gaining invaluable insights into how users behave, including the seven stages of human interaction with computers

• Working through case study based, in-depth analysis of each of the stages involved in designing a user interface

• Acquiring practical knowledge about the similarities and differences between designing websites and traditional desktop applications

• Learning how to define, conduct, and analyze usability testing

Through the use of the proven For Mere Mortals format, User Interface Design for Mere Mortals succeeds in parting the veil of mystery surrounding effective user interface design. Whatever your background, the For Mere Mortals format makes the information easily accessible and usable.

Contents

Preface

Introduction
CHAPTER 1 Brief Histories
CHAPTER 2 Concepts and Issues
CHAPTER 3 Making the Business Case
CHAPTER 4 Good Design
CHAPTER 5 How User Behave
CHAPTER 6 Analyzing Your Users
CHAPTER 7 Designing a User Interface
CHAPTER 8 Designing a Web Site
CHAPTER 9 Usability
APPENDIX A Answers to Review Questions
APPENDIX B Recommended Reading
Glossary
References
Index

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Product Details

  • ISBN-13: 9780132704700
  • Publisher: Pearson Education
  • Publication date: 5/23/2007
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 312
  • Sales rank: 555,626
  • File size: 5 MB

Meet the Author

Eric Butow is the CEO of Butow Communications Group (BCG), a technical writing and Web design firm based in Roseville, California. Eric has authored or coauthored eight books since 2000, including Master Visually Windows 2000 Server, Teach Yourself Visually Windows 2000 Server, FrontPage 2002 Weekend Crash Course, C#:Your Visual Blueprint, Creating Web Pages Bible,Dreamweaver MX 2004 Savvy,The PDF Book for Microsoft Office,and Special Edition Using Microsoft Windows Vista. Eric has also been a technical editor for various computing books and has written articles for international publications including SD Times and Intercom, the magazine of the Society for Technical Communication.

Eric is also an online course developer and instructor. He has developed two Windows XP networking courses–one for Windows XP Home Edition users and the other for Windows XP Professional users–for Ed2Go. Eric has also developed RoboHelp and Windows Vista multimedia courses for Virtual Training Company (VTC). In addition, he is a course developer and instructor for the California State University, Sacramento College of Continuing Education Technical Writing Certificate Program.

When Eric isn’t busy writing, teaching, or running his own business, you’ll find him reading, hanging out with friends (usually at the nearest Starbucks or bookstore), or enjoying the company of his family at his parents’ home in the Sierra foothills or the family vineyard in northern California.

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Read an Excerpt

IntroductionIntroduction

The growth of personal computing in the past two decades of the 20th century put a new emphasis on user interface design. As part of user interface design, companies began to focus on the usability of a product. The term usability has its roots in the 14th century, but as computing technology became prevalent in the 1980s, the definition of usability changed toward not only making something functional and usable, but also maximizing the entire user experience with a product.

Despite the power of good user interface and usability design, you have to convince managers that usability testing is vital to the success of the company now and in the future. It's important for you to understand how managers, marketers, and users think so you can craft a proposal that will win enthusiastic support for implementing usability testing in the company for which you work.

Therefore, it's important for anyone involved in usability testing, regardless of title, to have the business acumen to create the short-term return on investment (ROI) goals while creating the framework for long-term returns.Who Should Read This Book

You don't need a previous background in user interface design to read this book. If you're just getting into user interface design and you're thinking about developing your own user interface, this book is a good starting point for you. It's much more advantageous for you to learn about user interface design from the beginning than to learn about it from your customers when they're unhappy with your product.

If you have been working in product or documentation development and you're readyto work on a new project, you should read this book. You probably have a feel for what your customers like, but you're not sure how to maximize the usability of your product for your customers. Or perhaps you're charged with creating documentation or training and you need to know what your customers expect not only from the product, but also from the information contained in the documentation or training modules. If this sounds like you, this is a book you should read.

This book is also appropriate if you have experience in the usability and user interface design fields. Although you may already know one or more of the theories and practices contained in this book, it can serve as a refresher. You will likely find nuggets of information you hadn't considered before as well as new ideas that you can apply to your product design and beyond.The Purpose of This Book

This book is a primer that puts together the leading practices and ideas about user interface design and usability design and testing into a "big picture" view of how people can and should design and implement user interfaces that your customers will enjoy.

The book begins with grounding in user interfaces so you understand how we got from the beginnings of user interface design to where we are today. Then the book delves into designing user interfaces and usability testing for a product; that product can be a hardware product such as a printer, a software interface, or a Web site.

After you read this book, you will know the basics of the user interface design and usability design and testing fields. This book is only the beginning of your journey into usability and user interface design. If you want to dive in and indulge yourself in one or more of the theories and practices discussed in this book, be sure to read the books listed in Appendix B, "Recommended Reading."How to Read This Book

I strongly recommend that you read this book in sequence from beginning to end. By doing so, you will keep everything in context, and you will see the big picture that is the user interface design process.

If you are reading this book to refresh your memory about certain topics, you could read just those chapters that are of interest to you. Each chapter is designed to stand on its own as much as possible.How This Book Is Organized

Here's a brief overview of what you'll find in each chapter.

Chapter 1, "Brief Histories," gives you an overview of the history of graphical user interfaces (GUIs) and Web design as well as the differences in look and feel between different GUIs.

Chapter 2, "Concepts and Issues," covers computing terms, user interface models, usability and user analysis terms and trends, and accessibility issues.

Chapter 3, "Making the Business Case," covers making the case for profitability and understanding what your stakeholders want so you can make that case.

Chapter 4, "Good Design," covers good user design goals, the constraints faced by users and designers, and how to use paper prototyping and storyboarding to quickly test and work out design problems. This chapter also covers good documentation design, because documentation is the first line of customer support for your product.

Chapter 5, "How Users Behave," covers the psychology of user actions, how people bring their knowledge to a task, and how they create a conceptual model of the world.

Chapter 6, "Analyzing Your Users," covers the user's mental model and where users fit on a usability bell curve so you can understand their goals and tasks.

Chapter 7, "Designing a User Interface," discusses the creation of a persona-based interaction framework that will help you identify who your users are and what they want from your user interface.

Chapter 8, "Designing a Web Site," explains the differences between an application designed for the Web and a GUI application, discusses design myths surrounding the Web, and provides Web design standards and rules.

Chapter 9, "Usability," covers usability test design and the testing process itself so you can get valuable feedback from your users about your interface.

Appendix A, "Answers to Review Questions," contains the answers to all the review questions in Chapters 1 through 9.

Appendix B, "Recommended Reading," provides a list of books that you should read if you are interested in pursuing an in-depth study of user interface and usability design.

Glossary contains concise definitions of various words and phrases used throughout the book.

copyright © pearson education. All rights reserved.

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Table of Contents

Contents

Preface xv

Acknowledgments xvii

About the Author xix

Introduction xxv

CHAPTER 1 Brief Histories 1

CHAPTER 2 Concepts and Issues 17

CHAPTER 3 Making the Business Case 59

CHAPTER 4 Good Design 85

CHAPTER 5 How User Behave 113

CHAPTER 6 Analyzing Your Users 135

CHAPER 7 Designing a User Interface 163

CHAPTER 8 Designing a Web Site 197

CHAPTER 9 Usability 225

APPENDIX A Answers to Review Questions 253

APPENDIX B Recommended Reading 265

Glossary 267

References 273

Index 275

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