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This volume provides different perspective on the application of benchmarking in higher education. The authors present conceptual overviews and organizational examples of how benchmarking can be used in colleges and universities. Our expectation is that the reader will develop an appreciation of benchmarking as an administrative tool, including a greater awareness of its strengths and limitations. Administrators or faculty members in higher education will be able to develop their own strategies for using benchmarking in their practice.
This is the 118th issue of the Jossey-Bass series New Directions for Higher Education.
1. Developing More Adaptive, Innovative, and Interactive Organizations (Marya L. Doerfel, Brent D. Ruben).
2. The Integrated Postsecondary Education Data System (John H. Schuh).
3. Using Benchmarking to Influence Tuition and Fee Decisions (Loren W. Loomis Hubbell, Robert J. Massa, Lucie Lapovsky).
4. Penn State Joins the Big Ten and Learns to Benchmark (Robert Secor).
5. Benchmarking Distance Education (Richard J. Novak).
6. Benchmarking by State Higher Education Boards (Robert J. Barak, Charles R. Kniker).
7. Benchmarking in Student Affairs (Robert E. Mosier, Gary J. Schwarzmueller).
8. Benchmarking as an Administrative Tool for Institutional Leaders (Barbara E. Bender).