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From the Publisher"For those of us that communicate in heterogeneous envinronments ... this book is perfect. ... I personally think that every professional sys admin should take a look at this book and get a copy of the package from Columbia University..."
- Sys Admin Magazine, July 1997
"For those who insist that computer documentation is, by nature, turgid, obtuse, and boring, you haven't read anything by Frank da Cruz and Christine Gianone. Technical writers take note: *this* is how you do it."
- Rob Slade, comp.dcom.telecom, June 1997