Using ISO 9001 in Healthcare: Applications for Quality Systems, Performance Improvement, Clinical Integration, and Accreditation [NOOK Book]

Overview

Healthcare providers deal with quality concepts and tools on a regular basis, but the idea of a quality system or quality management system (QMS) is not a familiar term. Most are familiar with control charts, Lean, the PDSA cycle, Six Sigma, and the Baldrige criteria, but ISO 9001 is not usually recognized and most have no experience with a systematic program to implement quality objectives within an organization.

This book explains the ...
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Using ISO 9001 in Healthcare: Applications for Quality Systems, Performance Improvement, Clinical Integration, and Accreditation

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Overview

Healthcare providers deal with quality concepts and tools on a regular basis, but the idea of a quality system or quality management system (QMS) is not a familiar term. Most are familiar with control charts, Lean, the PDSA cycle, Six Sigma, and the Baldrige criteria, but ISO 9001 is not usually recognized and most have no experience with a systematic program to implement quality objectives within an organization.

This book explains the overall value of an ISO 9001-based QMS, its value in implementing a quality culture within an organization, using other quality tools within the ISO framework, clinical integration, accreditation, and performance improvement. Several case studies of ISO implementation in healthcare organizations are described, including a large multi-specialty group, a community hospital and hospital system, and the State Department Medical Unit in D.C.
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Product Details

  • BN ID: 2940012485984
  • Publisher: ASQ Quality Press
  • Publication date: 4/29/2011
  • Sold by: Barnes & Noble
  • Format: eBook
  • File size: 986 KB

Meet the Author

James M. Levett, MD is the Chief Medical Officer at Physicians’ Clinic of Iowa (PCI) and previous chairman of the department of surgery at Lutheran General Hospital in Park Ridge, Illinois. In 2003, Dr. Levett led PCI to become certified to ISO 9001:2000, the largest medical group in the U.S. to achieve this distinction. Dr. Levett maintains an active practice in adult cardiac, vascular, and thoracic surgery. Dr. Levett is the past chair of the Healthcare Division of the American Society for Quality and is the Advisor for the Society of Thoracic Surgeons (STS) on the Relative Value Update Committee of the AMA. He is a past president of the Iowa Society of Thoracic Surgeons, and served as a National Examiner for the Baldrige National Quality Award Program in 2003 and 2004. Dr. Levett graduated cum laude from Carleton College, earned his medical degree from the University of Iowa College of Medicine, and completed surgical residencies in both general and thoracic surgery at the University of Chicago Hospitals and Clinics. He is an author and/or contributing author of over 90 original articles, book chapters, and scientific abstracts.

Robert Burney, MD is Director of Quality Improvement at the U.S. Department of State where he is also Management Representative for the ISO 9001 Management System. He received a BA from DePauw University and his MD from the University of Pennsylvania. After a residency in Anesthesiology, Dr. Burney did teaching and research in University departments and was later Medical Director/Administrator at several Ambulatory Surgery Centers. He has been a Field Representative for the Joint Commission and an examiner for the Baldrige Award. He is a senior member of ASQ.
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