Using Your Emotional Intelligence to Develop Others

Using Your Emotional Intelligence to Develop Others

by S. Caldwell, L. Gravett
     
 

ISBN-10: 0230614582

ISBN-13: 9780230614581

Pub. Date: 10/27/2009

Publisher: Palgrave Macmillan US

A practical book detailing how to implement EI (emotional intelligence) techniques for human resource professionals and trainers developing managers and leaders.

Overview

A practical book detailing how to implement EI (emotional intelligence) techniques for human resource professionals and trainers developing managers and leaders.

Product Details

ISBN-13:
9780230614581
Publisher:
Palgrave Macmillan US
Publication date:
10/27/2009
Edition description:
2009
Pages:
175
Product dimensions:
6.20(w) x 9.30(h) x 0.80(d)

Table of Contents

Introduction The Advantage of Emotionally Intelligent Training Emotional Intelligence in the Needs Analysis Process Emotional Intelligence in Training Design It's Show Time: The Emotionally Intelligent Trainer in Action Emotional Intelligence and the Measurement Process How to Develop Your Emotional Intelligence as a Trainer Best Practices from the Best Trainers Leadership Practices: A Framework for Success Enhancing Key Dimensions of Emotional Intelligence Here's Your Checklist for Application! A Self Assessment on Emotional Intelligence Now What?! The Path Forward Appendix Trainer Survey Compilation of Results Audience Analysis Worksheet Sample Time Frames for a 30-Minute Presentation Organization Culture Needs Assessment Trust Audit Multi-Rater Feedback Sample Instrument Self Assessment on Time Management Quality Dialogue Questions for Focus Groups Sample Workshop Outline Suggestions for Handling Tough Questions Answers to Body Language Quiz Checklist for Team Presentations Sample Program Evaluation Sample Action Plan Name BINGO Sample Competency Based Job Description Sample Career Matrix Self Assessment on Emotional Intelligence Bibliography

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