Values Shift, 2nd Edition: Recruiting, Retaining and Engaging the Multigenerational Workforce


Values are the primary source of energy that drives behavior in everyone!

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Values are the primary source of energy that drives behavior in everyone!

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Product Details

  • ISBN-13: 9780978097400
  • Publisher: FairWinds Press
  • Publication date: 4/25/2007
  • Edition number: 2
  • Pages: 330
  • Product dimensions: 6.05 (w) x 8.60 (h) x 0.98 (d)

Table of Contents

Winning the Changing Workforce     1
The Retention Game: Why Bother With Values?     3
Retention: the new game     9
Hard time fining good people? Get used to it!     12
But are these shifts new?     16
Forces That Have Changed How We See Work     18
Changing parenting and family patterns     20
The affluence factor     22
Changing family structures     24
The Economy
Now that work is like, it had better be a good one     29
Consumerism and spiritual hunger     30
Democracy and the Internet     33
Putting it all together     36
Understanding Demographic Differences in Work Values     37
The age issue: A tale of three generations     40
The gender gap     50
Diversity     53
Values     57
The Six Expectations of the New Work World     63
The Expectation of Balance and Synergy     65
Extreme flextime     67
A balanced "diet"     73
Responding to the shift toward balance     79
Roots of the balance revolution     82
More than time     86
What does the desire for balancemean for your business?     87
Responding     91
Assessing your company for balance     97
The Expectation of Work as a Noble Cause     101
What business are you in? Mission statements that inspire loyalty     108
Demonstrating the connection     112
The new corporate citizen     118
Altruism on company time     120
Why people are drawn to values driven companies     124
Assessing your company for noble cause     128
The Expectation of Personal Growth and Development     131
Learning new skills     133
Training is a philosophy, not a class     140
Helping people manage their careers     142
Discovering oneself at work     147
Promoting growth or pay the price     150
Assessing your company for development     156
The Expectation of Partnership     159
Communication above rank     163
Open books     172
Performance-based pay     174
The practices of partnering leaders     177
Vigilance and attention to symbolism     182
Assessing your company for partnership     187
The Expectation of Community at Work     190
Is the expectation of community new?     193
It all begins with values: The new company town     195
Creating a place where people feel connected     197
Building community across rank     203
Making fun a priority     205
Community: It can't be left to chance     206
Assessing your company for community     210
The Expectation of Trust     212
The aftermath of downsizing     215
New-style loyalty     220
The ingredients of trust     223
Assessing your company for trust     238
Leadership Values Self-Assessment     241
Generational reference guide     247
Getting Started     257
Leading In the Wake of the Shifts     259
Retention is a philosophy before it's a strategy     261
Will the shifts shift?     264
The first step: An honest assessment     268
The second step: Transferring the knowledge     271
Where to start the knowledge transfer strategy     272
Imitation: The worst form of strategy     274
Doing something us more important that waiting for perfection     276
A final benediction     277
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