Vested: How P&G, McDonald's, and Microsoft are Redefining Winning in Business Relationships

Overview

What do Procter and Gamble, Microsoft, McDonald's and The Department of Energy have in common? They have all recently implemented a vested relationship with their partners and suppliers, leading to innovation and a better bottom line. Here authors Vitasek and Mandrodt show how P&G partnered with Jones Lang LaSalle to manage over 14 million feet of facilities in 60 countries and how the Minnesota Department of Transportation turned tragedy into success after the I35 bridge crumbled into the water by rebuilding...

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Vested: How P&G, McDonald's, and Microsoft are Redefining Winning in Business Relationships

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Overview

What do Procter and Gamble, Microsoft, McDonald's and The Department of Energy have in common? They have all recently implemented a vested relationship with their partners and suppliers, leading to innovation and a better bottom line. Here authors Vitasek and Mandrodt show how P&G partnered with Jones Lang LaSalle to manage over 14 million feet of facilities in 60 countries and how the Minnesota Department of Transportation turned tragedy into success after the I35 bridge crumbled into the water by rebuilding the bridge with state-of-the-art design under budget in less time than anticipated, and much more. Working with partners is the future of business, and in this timely and original work, the authors show companies how to create vested agreements that brings success to everyone involved.

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Editorial Reviews

Publishers Weekly
What’s the secret of successful companies? In this solid and thought-provoking book, consultant Vitasek (on the faculty at the University of Tennessee’s Center for Executive Education) and performance management expert Manrodt (a professor of management, marketing, and logistics at Georgia Southern University) argue that the answer is the ability to work in a highly strategic manner with business partners—suppliers, customers, stakeholders, or employees. Vitasek and Manrodt offer a systematic methodology to improve outsourcing as a business practice, where companies and their suppliers become “Vested” in each other’s success. Using a variety of business cases—including the replacement of the Minneapolis I-35 bridge (which collapsed in 2007), the 2005 cleanup of the Rocky Flats nuclear production site, Microsoft’s transformation of its back-office procure-to-pay process, and McDonald’s excellent supplier relationships—the authors break down the best practices of winning companies and their strategies for improvement. These strategies break cleanly into five Vested Rules: focus on outcomes, not transactions; focus on the what rather than the how; commit to clearly defined and measurable desired outcomes; institute a pricing model with incentives; and instill insight vs. oversight governance. Though the concept is simple, the rules provide a framework to effectively redefine the reader’s business relationships and way of thinking about the synergy in partnerships. (Sept.)
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Product Details

  • ISBN-13: 9780230341708
  • Publisher: Palgrave Macmillan
  • Publication date: 9/18/2012
  • Pages: 240
  • Sales rank: 187,031
  • Product dimensions: 6.20 (w) x 9.30 (h) x 1.10 (d)

Meet the Author

Kate Vitasek is internationally recognized author, educator and business consultant.   Vitasek’s original work behind the business concepts of Vested and Vested Outsourcing evolved from award-winning research with The University of Tennessee Center for Executive Education and the United States Air Force. Vitasek’s pioneering work has led to more than 300 articles in media outlets such as Forbes, Chief Executive Magazine, and CIO Magazine.  Vitasek and the Vested business model have won numerous awards and recognitions, including being listed in World Trade Magazine’s 50 most influential people impacting global trade

Karl Manrodt is a professor of management, marketing and logistics at Georgia Southern University and director of the Southern Center for Logistics and Intermodal Transportation. He has been recognized as a “Rainmaker” by DC Velocity Magazine and was awarded the Eugene Bishop Award for Sustained Academic Excellence by the College of Business at Georgia Southern University.  

Jeanne Kling is a research associate with the University of Tennessee's Center for Executive Education.

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Table of Contents

Introduction ix

Chapter 1 Vesting for Success 1

Chapter 2 P&G's Game Changer in Outsourcing 13

Chapter 3 Minnesota Turns I-35W Bridge Tragedy into Triumph 37

Chapter 4 U.S. Department of Energy Transforms Weapons Wasteland to Wildlife Site 61

Chapter 5 Microsoft and Accenture Perfect a Pricing Model 89

Chapter 6 McDonald's Secret Sauce for Supply Chain Success 119

Chapter 7 One Size Fits All: How the Vested Five Rules Bring Transformation to Organizations of All Types and Sizes 153

Conclusion 179

Epilogue 183

Acknowledgments 187

Notes 195

Bibliography 205

Index 215

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