Vested Outsourcing: Five Rules That Will Transform Outsourcingby Kate Vitasek, Mike Ledyard, Karl Manrodt
Pub. Date: 02/02/2010
Publisher: Palgrave Macmillan
In her classic book Vested Outsourcing , Kate Vitasek identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new chapter based on Dell.
- Palgrave Macmillan
- Publication date:
- Product dimensions:
- 6.20(w) x 9.30(h) x 0.80(d)
Table of Contents1. The Whole Nine Yards 2. The History of Outsourcing: Lessons Learned 3. The 10 Viruses in Non-Vested Outsourcing or Conventional vs. Traditional Outsourcing 4. Changing the Game 5. Game Theory/Economics of Innovation 6. Lay the Ground Work 7. Understand the Business 8. Align Interests 9. Establish the Contract 10. Manage the Performance
and post it to your social network
Most Helpful Customer Reviews
See all customer reviews >
Outsourcing is a fact of life for most businesses, generally for services like facilities management, market research or trouble-shooting over the phone for customers. But traditional outsourcing arrangements don't always deliver all the value they could for either the client firm or the outsource provider. Supply chain management consultant Kate Vitasek (writing with Mike Ledyard and Karl Manrodt) calls for a new approach to outsourcing that shifts the relationship from adversarial to collaborative, and thus delivers tangible benefits to both parties. The US Air Force, "which spends more than 50% of its entire procurement budget on procured services," sponsored this study under the auspices of the University of Tennessee's Center for Executive Education. This report provides a template for companies and providers searching for better outsourcing results and for more lucrative savings or profits. getAbstract recommends this thorough, illuminating guide to new and veteran outsourcing clients and providers.