Veterinary Office Practices / Edition 2

Veterinary Office Practices / Edition 2

by Vicki Judah
     
 

ISBN-10: 1111139008

ISBN-13: 9781111139001

Pub. Date: 06/16/2011

Publisher: Cengage Learning

VETERINARY OFFICE PRACTICE, 2ND Edition provides an inside look at the exciting roles and responsibilities of veterinary assistants in animal hospitals or private veterinary practice, along with detailed instructions on scheduling, client relations, charting, case management software, billing, and everything you need to work successfully within a veterinary

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Overview

VETERINARY OFFICE PRACTICE, 2ND Edition provides an inside look at the exciting roles and responsibilities of veterinary assistants in animal hospitals or private veterinary practice, along with detailed instructions on scheduling, client relations, charting, case management software, billing, and everything you need to work successfully within a veterinary practice. In addition to clear learning objectives, helpful charts and graphics, and reader-friendly concepts, VETERINARY OFFICE PRACTICE, 2ND Edition's includes case studies and review questions that allow you to apply chapter concepts and check your understanding.

Product Details

ISBN-13:
9781111139001
Publisher:
Cengage Learning
Publication date:
06/16/2011
Pages:
208
Sales rank:
548,674
Product dimensions:
8.50(w) x 10.80(h) x 0.40(d)

Table of Contents

1. Introduction to Veterinary Practice. 2. Care and Maintenance of the Veterinary Practice Facility. 3. Front Office and Receptionist Duties 4. Computers. 5. Communication Skills. 6. Interacting with Clients. 7. Stress. 8. Ethics. 9. Financial Matters.

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