Beverly B. Zimmerman, an award-winning Associate Professor at Brigham Young University, holds a Ph.D. in instructional design. She has published several articles on the use of computer technology for teaching writing, co-authored over 30 books on computer applications software, and authored an oral presentations book.
Ms. Ann Shaffer has contributed to several books about computers, including NEW PERSPECTIVES ON MICROSOFT WORD. She began a career in textbook publishing as a Development Editor for William C. Brown and is now a freelance technical editor and writer. Ms. Shaffer holds a Master's degree in English from the University of Wisconsin-Madison.