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From The CriticsReviewer: Anna L. Jarrett, PhD, ACNP-ACNS,(University of Arkansas)
Description: This book is a must for all emergency departments and a valuable resource for anyone scheduled to work there. It covers the history and evolution of violence in emergency departments and offers excellent exhibits for quick reference, i.e., general guidelines for communication and personal safety when assessing or treating potentially violent patients.
Purpose: The purpose is well stated in the preface, which notes there is scant information about the topic of emergency department violence. This book pulls together social work, psychology, nursing, and management tools to assist emergency department personnel. It does a fine job addressing the objectives.
Audience: The book is written for anyone who works in any role in any emergency department.
Features: Topics include the history and evolution of violence in our society and in emergency departments, reasons why emergency departments are targets, and plans to make emergency departments safe havens for all. The case study adds to the understanding of each section. I found the best part to be the discussion of the HITS (Hurt-Insult-Threaten-Scream) instrument to screen for intimate partner violence (IPV). The cost of violence is also covered, which is unique to this book. Although not a shortcoming, the gang violence discussion could have been a chapter in itself.
Assessment: This is a must-have reference for all emergency departments.