Virtual Teams: People Working Across Boundaries with Technology / Edition 2

Virtual Teams: People Working Across Boundaries with Technology / Edition 2

by Jessica Lipnack, Jeffrey Stamps
     
 

"Virtual teams and networks effective, value-based, swiftly reconfiguring, high-performing, cost-sensitive, and decentralized will profoundly reshape our shared world. As members of many virtual groups, we will all contribute to these ephemeral webs of relationships that together weave our future." 'from Virtual Teams, Second Edition

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Overview

"Virtual teams and networks effective, value-based, swiftly reconfiguring, high-performing, cost-sensitive, and decentralized will profoundly reshape our shared world. As members of many virtual groups, we will all contribute to these ephemeral webs of relationships that together weave our future." 'from Virtual Teams, Second Edition

There are no such things as boundaries in today's work environment. Virtual teams from all over the world use technologies like the Internet, intranets, and groupware to work together on projects but the major drawback to these teams is their high failure rate. Virtual Teams examines the numerous problems that arise and provides you with proven techniques to solve them.

Written by the two leading experts in networked organizations, this Second Edition shows you how to effectively start, implement, and maintain virtual teams in your own organization. Lipnack and Stamps present a comprehensive framework that makes virtual teams accessible and practical, describing the best practices to use in order to make your group excel.

The authors present the 90/10 Rule, which stresses how a virtual team's success is based 90% on the people involved and 10% on the technology. They also take you through the seven steps that every team must complete in order to achieve their results. These include:

  • Creating a team identity
  • Drafting a mission statement and setting goals
  • Determining milestones and establishing a schedule
  • Identifying team members and their roles
  • Choosing the appropriate media

Along with the authors' experiences, case studies from Sun Microsystems, Shell Oil, Pfizer, Motorola, Ernst & Young, and others are integrated throughout, offering insights from key executives on virtual teams and adapting to the virtual workplace.

With its in-depth look at this increasingly important way to work, Virtual Teams, Second Edition gives you the tools you'll need to create and build a winning virtual team for your own organization.

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Product Details

ISBN-13:
9780471388258
Publisher:
Wiley
Publication date:
09/13/2000
Edition description:
REV
Pages:
352
Sales rank:
1,250,549
Product dimensions:
6.00(w) x 9.00(h) x 0.94(d)

Table of Contents

List of Illustrations xxi

Introduction xxiii

Chapter 1 Why 1

The Way to Work

Shapeshifters 2

eSun 8

How It Feels 11

The Virtue of Virtual 15

Growth 22

Chapter 2 Networks 27

From Tribes to Networks

It’s Official 27

The Networked Community 28

What’s Old, What’s New? 35

Network the Ages 40

Managing 43

The New 44

Personally Speaking 46

Chapter 3 Teams 47

Toward the Twenty-Second Century

Our Company Never Closes 47

Team 101 55

Four Ages of Small 58

Crossing Boundaries 62

The People Boundary 66

Chapter 4 69

Trust Virtual Relationships

Benefits 69

Two Paths, Two Societies 71

New Gold 78

Capital Across the Ages 82

Creating Social Capital 85

Chapter 5 93

Place Home Is Where the Site Is

Sun’s Corporate DNA 93

Moving from Place to Place 102

Two Places 111

Chapter 6 115

Time The Virtual Pulse

Dimensions 115

On the Wings of a Big Bid 115

Five Phases of Flight 123

Life Cycle 125

Together and Apart 130

Stretching Time 134

Chapter 7 137

Purpose Why We Work

Turning Hierarchy on Its Side 137

Authority 145

Why Cooperate? 149

Discovering Purpose 152

Chapter 8 161

People On the Ice Together

“All of Us Smarter than Any of Us” 162

Reinventing Government 164

Stress 169

Members 173

Leaders 175

Levels 180

Chapter 9 187

Links Being in Touch

Connecting across Centuries 187

Circa 2086 189

Four Ages of Media 196

Atoms and Bits 202

Communicating 208

Chapter 10 211

Launch Do It Yourself

Your Journey 212

Seven Steps 214

Play It Again, Sam 225

Chapter 11 227

Navigate Course Correction for Cyberspace

The Virtual Team Room 228

Holding the Whole 234

Chapter 12 239

Theory A System Science of Virtual Teams

The Periodic Table 240

Pattern Language for Virtual Teams 243

Systems 249

Smart Teams 253

Chapter 13 255

Think Reaching for Possibilities Together

Mind 255

How Groups Think 260

Group Reality 265

A Place to Think 268

Learning 271

Chapter 14 273

Future

Star Maker 273

Searching for Intelligence 275

At the Frontier 277

Islands of Trust 279

The Biological Internet 282

Notes 285

About the Authors 301

Index 303

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