Table of Contents
Introduction xiImagining Better Results for Teams
I. What is a Visual Team? 1Using Graphics Across the Whole Workflow
1. Working Like Designers 3Why Visual Teams Get Results
2. Why Be a Visual Team? 15The Case for Collaboration
3. A Graphic User Interface for Teams 29The Drexler/Sibbet Team Performance Model
II. Leading Visual Teams 55Seeing the BIG Picture
4. So You’ve Just Been Promoted 57Understanding Team Leadership
5. Managing Four Flows of Activity 73Attention, Energy, Information, & Operations
6. Supporting Innovation 83Providing Visual Tools
III. Visual Team Startup 93Creating Trust, Focus, & Commitment
7. Visualizing Purpose 95Orienting to Your Mission
8. Seeing Yourself As a Team 107Developing Trust
9. Clarifying Goals 117Using the Graphic Gameplan
10. Consensus or Command? 131Deciding Commitments
IV. Sustaining Results 149Innovating for High Performance
11. Graphics & Project Management 151Implementation You Can Literally See
12. Visualizing & Innovating 159Understanding High Performance
13. Assessments, Dialogues, & Sharing Rallies 171The Importance of Learning & Renewal
V. Growing a Visual Team Culture 183Thinking BIG About Opportunities
14. Introducing Visual Teams 185Communicating Benefits
15. Developing Visual Team Skills 193Learning Tips & Tools
16. Shared Visual Language 201Toward an Operating System for Visual Teams
VI. New Technology Tools 219A Revolution in Visual Collaboration
17. Visual Tools Come of Age 221Experiencing High Performance at the Institute for the Future
18. Graphics for Distributed Teams 231Web & Teleconferences
19. Team Rooms & the Net 241Physical Places or Virtual Spaces?
20. Mobile Technology 249Reshaping Tomorrow’s Teams
VII. Links, Tools, & Other Resources 263
21. Websites & Bibliography 265
Appendix 273
Jack R. Gibb’s Original Research 273
Summary of Arthur M. Young’s Theory of Process 274
Index 277