Voice and Silence in Organizations

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More About This Textbook


Among the most fundamental decisions made by people in the workplace involves whether or not to express their ideas and concerns-or even if it is possible to do so. Are employees encouraged to speak up or to pipe down? Do they share ideas openly or do they remain silent in ways that are hurtful to individuals and harmful to the functioning of their organizations? Moving beyond the extreme actions of whistle-belowers, questions about having voice (can I speak?), exercising voice (do I speak?), the content of voice (what do I say?), and presumed reactions to voice (how will others respond to what I say?) are ubiquitous ones that frame the everyday behavior of people in organizations.
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Product Details

  • ISBN-13: 9781848552128
  • Publisher: Emerald Group Publishing Limited
  • Publication date: 1/28/2009
  • Edition description: New Edition
  • Pages: 298
  • Sales rank: 553,948
  • Product dimensions: 6.50 (w) x 9.50 (h) x 0.90 (d)

Table of Contents

Pt. I Basic Concepts and Issues

1 Voice and Silence in Organizations: Historical Review and Current Conceptualizations Chad T. Brinsfield Brinsfield, Chad T. Marissa S. Edwards Edwards, Marissa S. Jerald Greenberg Greenberg, Jerald 3

Pt. II Psychological Processes

2 Voice and Silence as Observers' Reactions to Defensive Voice: Predictions Based on Communication Competence Theory Jennifer Butler Ellis Ellis, Jennifer Butler Linn Van Dyne Van Dyne, Linn 37

3 Causal Perceptions and the Decision to Speak Up or Pipe Down Paul Harvey Harvey, Paul Mark J. Martinko Martinko, Mark J. Scott C. Douglas Douglas, Scott C. 63

4 Deciding to Speak Up or to Remain Silent Following Observed Wrongdoing: The Role of Discrete Emotions and Climate of Silence Marissa S. Edwards Edwards, Marissa S. Neal M. Ashkanasy Ashkanasy, Neal M. John Gardner Gardner, John 83

5 Silence and the Dynamics of Power Elizabeth Wolfe Morrison Morrison, Elizabeth Wolfe Naomi B. Rothman Rothman, Naomi B. 111

6 Hear Me Out: Voice and Justice E. Allan Lind Lind, E. Allan Carol T. Kulik Kulik, Carol T. 135

7 Sounds of Silence: Identifying New Motives and Behaviors Robert J. Bies Bies, Robert J. 157

Pt. III Organizational Dynamics

8 Speaking Up and Speaking Out: The Leadership Dynam ics of Voice in Organizations Susan J. Ashford Ashford, Susan J. Kathleen M. Sutcliffe Sutcliffe, Kathleen M. Marlys K. Christianson Christianson, Marlys K. 175

9 The Sound of Loyally: Voice or Silence? Subrahmaniam Tangirala Tangirala, Subrahmaniam Rangaraj Ramanujam Ramanujam, Rangaraj 203

10 Making the Decision to Speak Up or to Remain Silent: Implications for Organizational Learning Frances J.Milliken Milliken, Frances J. Nancy Lam Lam, Nancy 225

11 Ostracism in Organizations Donald E. Lustenberger Lustenberger, Donald E. Kipling D. Williams Williams, Kipling D. 245

Pt. IV Conclusion

12 Sounding Off on Voice and Silence Marissa S. Edwards Edwards, Marissa S. Jerald Greenberg Greenberg, Jerald 275

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