Waging War on Complexity Costs: Reshape Your Cost Structure, Free Up Cash Flows and Boost Productivity by Attacking Process, Product and Organizational Complexity / Edition 1

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Shed Revenue-Draining Complexity Costs by Thirty Percent!

“This is an ambitious book packed with insight and fresh thinking. Separating good from bad

complexity costs is a critical task facing companies today, and the authors provide a compelling

roadmap for solving the problem.”

Michael B. McCallister, President and CEO, Humana Inc.

Waging War on Complexity Costs examines an incredibly important and often overlooked aspect

of business and organizations in general—regulators and government officials should read this

book and take notice. Complexity dramatically increases costs and risk of failure. It is like a

cancer that eats away at efficiency and profitability.”

Andy Beal, Chairman and CEO, Beal Bank

“This is by far the best and most useful explanation of how to address complexity in a business.

Waging War on Complexity Costs frames the issue in a way that companies can finally tackle the

problem—this book delivers.”

Ahmad R. Chatila, CEO, MEMC Electronic Materials Inc.

“This is the first book that really targets organizational complexity in a compelling way, making

this a must-read for any organization that is looking to distance itself from the competition. After

years of cost-cutting, many companies are realizing that they still don’t have a discernable cost

advantage. This book provides the platform to achieve just that, by attacking the complexity that

bogs them down.”

Tom DiDonato, EVP Human Resources, American Eagle Outfitters, Inc.

About the Book:

Complexity costs are the single biggest

determinant of your company’s cost

competitiveness. For the past two decades the

pursuit of growth has created massive complexity

in processes, product portfolios, and

organizations, adding costs that companies

can ill afford. The only good news is that your

competitors may be carrying as much complexity

as you are. Learn how to eliminate this

complexity, and you can create a tremendous

cost advantage over your competition.

In Waging War on Complexity Costs, Stephen

Wilson and Andrei Perumal deliver a powerful

and practical approach for reclaiming your

cost advantage. This executive-level resource

presents a wealth of insight and new research

to definitively answer key questions such as:

  • How can I quantify the cost of complexity

    without getting lost in a sea of data?

  • Where are the biggest opportunities for

    reducing product, process, and organizational

    complexity, and how can I cut through the

    interdependencies that trap these costs?

  • How can I see results quickly by taking

    targeted actions against key levers?

  • How do I keep complexity costs at bay?

It is not enough to attack bloated product portfolios.

Substantive cost improvements require

addressing the complexity in the underlying

processes and organizational structures. Waging

War on Complexity Costs provides a wealth of

relevant case studies with examples from Kraft,

Tesco, Fiat, and the U.S. Navy and highlights

specific strategies for reducing costs by 15-30%

in significant portions of your business.

Tomorrow’s consumers are emerging as wellinformed

customers who know what they

want and the price they’re willing to pay

for it. Complexity not only drives costs; it

creates a barrier between you and the customer.

Declare a war on complexity costs and

prepare for profitable growth.

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Product Details

  • ISBN-13: 9780071639132
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 11/20/2009
  • Edition number: 1
  • Pages: 342
  • Sales rank: 1,324,354
  • Product dimensions: 6.10 (w) x 9.10 (h) x 1.20 (d)

Meet the Author

Stephen A. Wilson is managing director of

management consultancy Wilson Perumal &

Company, Inc. He is coauthor of Conquering

Complexity in Your Business. He has an MBA

from the Wharton School.

Andrei Perumal is managing director of Wilson

Perumal & Company, Inc., and a former officer

in the U.S. Navy’s Nuclear Power Program.

He previously worked at Bain & Company

and has an engineering degree from MIT.

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Table of Contents

Part One: The Imperative for Action

1. The Imperative for War on Complexity Costs
2. Five Key Lessons from the Complexity Campaign
3. The Rise and Rise of Process and Organizational Complexity
4. Quantifying the Cost of Complexity
5. What Winning Looks Like: Cash Flows, Profits, and Performance

Part Two: Waging a War on Complexity Costs

6. Targeting Process Complexity
7. Targeting Product Complexity
8. Targeting Organizational Complexity
9. Taking Ground: Decomposing the Problem and Getting Started

Part Three: Keeping the Bad Costs Out

10. Understanding the Sources and Drivers of Complexity Cost
11. The Lean Operating Model as a Foundation For Execution
12. Process Ownership and Metrics Alignment

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Sort by: Showing 1 Customer Reviews
  • Posted March 23, 2010

    An insightful pragmatic book for executives

    Waging War on Complexity Costs offers unique perspective into the causes of complexity and how it drives higher costs in corporations. Unlike many business books whose insights can be boiled down into a small handful of paragraphs, the authors of this book offer a wealth of information regarding how to recognize complexity and reduce costs. They discuss unique pragmatic approaches to reduce costs through SKU rationalization, organizational realignment, process simplification and network consolidation. Throughout the book, they also provide case studies of where companies have achieved substantial savings by following many of the approaches that the authors advocate. This book is definitely a must read for any executive that wants to reposition their company or division for growth as we emerge from the recession.

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