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Shed Revenue-Draining Complexity Costs by Thirty Percent!
“This is an ambitious book packed with insight and fresh thinking. Separating good from bad
complexity costs is a critical task facing companies today, and the authors provide a compelling
roadmap for solving the problem.”
Michael B. McCallister, President and CEO, Humana Inc.
“Waging War on Complexity Costs examines an incredibly important and often overlooked aspect
of business and organizations in general—regulators and government officials should read this
book and take notice. Complexity dramatically increases costs and risk of failure. It is like a
cancer that eats away at efficiency and profitability.”
Andy Beal, Chairman and CEO, Beal Bank
“This is by far the best and most useful explanation of how to address complexity in a business.
Waging War on Complexity Costs frames the issue in a way that companies can finally tackle the
problem—this book delivers.”
Ahmad R. Chatila, CEO, MEMC Electronic Materials Inc.
“This is the first book that really targets organizational complexity in a compelling way, making
this a must-read for any organization that is looking to distance itself from the competition. After
years of cost-cutting, many companies are realizing that they still don’t have a discernable cost
advantage. This book provides the platform to achieve just that, by attacking the complexity that
bogs them down.”
Tom DiDonato, EVP Human Resources, American Eagle Outfitters, Inc.
About the Book:
Complexity costs are the single biggest
determinant of your company’s cost
competitiveness. For the past two decades the
pursuit of growth has created massive complexity
in processes, product portfolios, and
organizations, adding costs that companies
can ill afford. The only good news is that your
competitors may be carrying as much complexity
as you are. Learn how to eliminate this
complexity, and you can create a tremendous
cost advantage over your competition.
In Waging War on Complexity Costs, Stephen
Wilson and Andrei Perumal deliver a powerful
and practical approach for reclaiming your
cost advantage. This executive-level resource
presents a wealth of insight and new research
to definitively answer key questions such as:
without getting lost in a sea of data?
reducing product, process, and organizational
complexity, and how can I cut through the
interdependencies that trap these costs?
targeted actions against key levers?
It is not enough to attack bloated product portfolios.
Substantive cost improvements require
addressing the complexity in the underlying
processes and organizational structures. Waging
War on Complexity Costs provides a wealth of
relevant case studies with examples from Kraft,
Tesco, Fiat, and the U.S. Navy and highlights
specific strategies for reducing costs by 15-30%
in significant portions of your business.
Tomorrow’s consumers are emerging as wellinformed
customers who know what they
want and the price they’re willing to pay
for it. Complexity not only drives costs; it
creates a barrier between you and the customer.
Declare a war on complexity costs and
prepare for profitable growth.
Part One: The Imperative for Action
1. The Imperative for War on Complexity Costs
2. Five Key Lessons from the Complexity Campaign
3. The Rise and Rise of Process and Organizational Complexity
4. Quantifying the Cost of Complexity
5. What Winning Looks Like: Cash Flows, Profits, and Performance
Part Two: Waging a War on Complexity Costs
6. Targeting Process Complexity
7. Targeting Product Complexity
8. Targeting Organizational Complexity
9. Taking Ground: Decomposing the Problem and Getting Started
Part Three: Keeping the Bad Costs Out
10. Understanding the Sources and Drivers of Complexity Cost
11. The Lean Operating Model as a Foundation For Execution
12. Process Ownership and Metrics Alignment
Posted March 23, 2010
Waging War on Complexity Costs offers unique perspective into the causes of complexity and how it drives higher costs in corporations. Unlike many business books whose insights can be boiled down into a small handful of paragraphs, the authors of this book offer a wealth of information regarding how to recognize complexity and reduce costs. They discuss unique pragmatic approaches to reduce costs through SKU rationalization, organizational realignment, process simplification and network consolidation. Throughout the book, they also provide case studies of where companies have achieved substantial savings by following many of the approaches that the authors advocate. This book is definitely a must read for any executive that wants to reposition their company or division for growth as we emerge from the recession.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.