Web Site Design with the Patron in Mind: A Step-by-Step Guide for Libraries

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Overview

Intended for librarians assigned the role of webmaster, this non-technical guide offers advice on defining web site goals and the needs of targeted patron groups, writing a mission statement for the web site, grouping library objects into headings for the home page, and deciding whether to redesign the existing web site or start all over from scratch. Annotation ©2004 Book News, Inc., Portland, OR
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Overview

Intended for librarians assigned the role of webmaster, this non-technical guide offers advice on defining web site goals and the needs of targeted patron groups, writing a mission statement for the web site, grouping library objects into headings for the home page, and deciding whether to redesign the existing web site or start all over from scratch. Annotation ©2004 Book News, Inc., Portland, OR
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Editorial Reviews

Library Journal
Davidsen, managing director of the Internet Public Library, and Yankee, a usability consultant, ask the same question in their book's first chapter that this reviewer asked himself when the book arrived for review: "What, another book on web usability and design?!" This guide, however, is written with library patrons in mind and, in particular, your patrons. The authors briefly present user-centered and usability design principles; they then explain the process of user-centered design, or redesign, including analysis, redesign, implementation, and evaluation. Also discussed are the establishment of goals based on a library's vision and/or mission statement; the identification of patron groups and creation of patron profiles; patron library tasks identification; the identification of library "objects" (a term borrowed from object-oriented programming); and the actual process of web site redesign. Unlike Elaina Norlin and CM Winters's Usability Testing for Library Web Sites), here the authors strongly suggest avoiding focus groups as an evaluation tool because, among other reasons, they will only identify what patrons think they want, not what they actually do. Davidsen and Yankee provide just enough detail for librarians to determine if their web sites are patron-friendly or need to be redesigned based on patron needs and their understanding of library concepts. This is not meant to be an in-depth presentation of user-centered design principles, but a useful bibliography is included. Pricey for its size, but still a worthwhile purchase for those wishing to redesign a public, academic, or special library web site based on user-centered design principles. As the authors state, your redesigned library web site will be not only usable but learnable as well.--Robert Battenfeld, Long Island Univ.-Southampton Coll. Lib., NY Copyright 2004 Reed Business Information.
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Product Details

  • ISBN-13: 9780838908693
  • Publisher: American Library Association
  • Publication date: 1/28/2004
  • Pages: 128
  • Product dimensions: 6.90 (w) x 9.80 (h) x 0.40 (d)

Table of Contents

Acknowledgments
Foreword
1 Yet another book on web design?
2 Redesigning for users : the basics of usability and user-centered design
3 Redesigning : an overview
4 The vision thing : goals for your web site
5 Patrons : who they are
6 Tasks : understanding what patrons want to do
7 Library objects
8 Design or redesign?
9 The process of redesigning
10 Evaluating and testing
Glossary
Bibliography
Index
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