This book brings together three great motifs of the network society: the search for and use of information by individuals and groups; the creation and application of knowledge in organizations; and the fundamental transformation of these activities as they take place on the World Wide Web and corporate intranets. As research endeavors, these streams overlap and share conceptual constructs, perspectives, and methods of analysis. Although these overlaps and shared concerns are sometimes apparent in published research, there have been few attempts to connect these ideas explicitly and identify cross-disciplinary themes. This book is an attempt to fill this void. Audience: The book's primary audience is faculty and students in masters and doctoral programs in information science, information systems, and management schools. Consultants and organizations designing and implementing intranets and portals will find the book useful in providing research-based insights into how information search and knowledge sharing may be enhanced.
Section I: Information Seeking and Knowledge Work.1. Information Seeking. 2. The Structure and Dynamics of Organizational Knowledge. Section II: Knowledge Work on Intranets.3. The Intranet as Infrastructure for Knowledge Work. 4. Designing Intranets to Support Knowledge Work. Section III: Information Seeking on the World WideWeb.5. Models of Information Seeking on the World Wide Web. 6. Understanding Organizational Web Use. Coda. References. Index.