What Every Body Is Saying: An Ex-FBI Agent's Guide to Speed-Reading People

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More About This Book

Overview

He says that's his best offer. Is it?

She says she agrees. Does she?

The interview went great—or did it?

He said he'd never do it again. But he did.

Read this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you. You will discover:

  • The ancient survival instincts that drive body language
  • Why the face is the least likely place to gauge a person's true feelings
  • What thumbs, feet, and eyelids reveal about moods and motives
  • The most powerful behaviors that reveal our confidence and true sentiments
  • Simple nonverbals that instantly establish trust
  • Simple nonverbals that instantly communicate authority

Filled with examples from Navarro's professional experience, this definitive book offers a powerful new way to navigate your world.

Editorial Reviews

School Library Journal

Adult/High School

This book illustrates which nonverbal clues telegraph untrustworthiness and deception and which radiate sincerity and compassion. In this fascinating take on body language and the ability to decipher it for use in everyday life, Navarro emphasizes that while knowing the reasons for certain behaviors-like touching one's neck-can be useful in "reading" people, they are not foolproof barometers of deception. A former FBI agent who commonly used these techniques to help crack cases, the author cautions about jumping to conclusions and encourages using clusters of nonverbal patterns to help discover whether a person is lying or just under stress. One chapter is devoted to the brain and its limbic system, which controls those involuntary quirks of behavior. Black-and-white photos illustrate different points throughout. This book is a worthy research tool, and a good addition to larger collections.-Charli Osborne, Oxford Public Library, MI

Product Details

  • ISBN-13: 9780061438295
  • Publisher: HarperCollins Publishers
  • Publication date: 4/15/2008
  • Pages: 272
  • Sales rank: 28,094
  • Product dimensions: 8.78 (w) x 5.92 (h) x 0.73 (d)

Meet the Author

Joe Navarro was a career FBI agent specializing in nonverbal communications and is now a lecturer and consultant for major companies worldwide. He has appeared on Hardball with Chris Matthews, the Today show, the CBS Early Show, CNN, Fox News, and other major media. He lives in Tampa, Florida.

Read an Excerpt

What Every BODY is Saying
An Ex-FBI Agent’s Guide to Speed-Reading People

Chapter One

Mastering the Secrets of Nonverbal Communication

Whenever I'm teaching people about "body language," this question is invariably asked. "Joe, what got you interested in studying nonverbal behavior in the first place?" It wasn't something I had planned to do, nor was it the result of some long-term fascination with the topic. It was much more down-to-earth than that. It was an interest born of necessity, the need to adapt successfully to a totally new way of life. When I was eight years old, I came to America as an exile from Cuba. We left just a few months after the Bay of Pigs invasion, and we honestly thought we would be here only for a short while as refugees.

Unable to speak English at first, I did what thousands of other immigrants coming to this country have done. I quickly learned that to fit in with my new classmates at school, I needed to be aware of—and sensitive to—the "other" language around me, the language of nonverbal behavior. I found that was a language I could translate and understand immediately. In my young mind, I saw the human body as a kind of billboard that transmitted (advertised) what a person was thinking via gestures, facial expressions, and physical movements that I could read. Over time, obviously, I learned English—and even lost some skill with the Spanish language—but the nonverbals, I never forgot. I discovered at an early age that I could always rely on nonverbal communications.

I learned to use body language to decipher what my classmates and teachers were trying to communicateto me and how they felt about me. One of the first things I noticed was that students or teachers who genuinely liked me would raise (or arch) their eyebrows when they first saw me walk into the room. On the other hand, those individuals who weren't too friendly toward me would squint their eyes slightly when I appeared—a behavior that once observed is never forgotten. I used this nonverbal information, as so many other immigrants have, quickly to evaluate and develop friendships, to communicate despite the obvious language barrier, to avoid enemies, and in nurturing healthy relationships. Many years later I would use these same nonverbal eye behaviors to solve crimes as a special agent at the Federal Bureau of Investigation (FBI) (see box 1).

Based on my background, education, and training, I want to teach you to see the world as an FBI expert on nonverbal communication views it: as a vivid, dynamic environment where every human interaction resonates with information, and as an opportunity to use the silent language of the body to enrich your knowledge of what people are thinking, feeling, and intending to do. Using this knowledge will help you stand out among others. It will also protect you and give you previously hidden insight into human behavior.

What exactly is nonverbal communication?

Nonverbal communication, often referred to as nonverbal behavior or body language, is a means of transmitting information—just like the spoken word—except it is achieved through facial expressions, gestures, touching (haptics), physical movements (kinesics), posture, body adornment (clothes, jewelry, hairstyle, tattoos, etc.), and even the tone, timbre, and volume of an individual's voice (rather than spoken content). Nonverbal behaviors comprise approximately 60 to 65 percent of all interpersonal communication and, during lovemaking, can constitute 100 percent of communication between partners (Burgoon, 1994, 229-285).

Nonverbal communication can also reveal a person's true thoughts, feelings, and intentions. For this reason, nonverbal behaviors are sometimes referred to as tells (they tell us about the person's true state of mind). Because people are not always aware they are communicating nonverbally, body language is often more honest than an individual's verbal pronouncements, which are consciously crafted to accomplish the speaker's objectives (see box 2).

Whenever your observation of another person's nonverbal behavior helps you understand that person's feelings, intentions, or actions—or clarifies his or her spoken words—then you have successfully decoded and used this silent medium.

Using nonverbal behavior to enhance your life

It has been well established by researchers that those who can effectively read and interpret nonverbal communication, and manage how others perceive them, will enjoy greater success in life than individuals who lack this skill (Goleman, 1995, 13-92). It is the goal of this book to teach you how to observe the world around you and to determine the meaning of nonverbals in any setting. This powerful knowledge will enhance your personal interactions and enrich your life, as it has mine.

One of the fascinating things about an appreciation for nonverbal behavior is its universal applicability. It works everywhere humans interact. Nonverbals are ubiquitous and reliable. Once you know what a specific nonverbal behavior means, you can use that information in any number of different circumstances and in all types of environments. In fact, it is difficult to interact effectively without nonverbals. If you ever wondered why people still fly to meetings in the age of computers, text messages, e-mails, telephones, and video conferencing, it is because of the need to express and observe nonverbal communications in person. Nothing beats seeing the nonverbals up close and personal. Why? Because nonverbals are powerful and they have meaning. Whatever you learn from this book, you will be able to apply to any situation, in any setting. Case in point (see box 3 on next page):

Mastering nonverbal communications requires a partnership

I am convinced that any person possessing normal intelligence can learn to use nonverbal communication to better themselves. I know this because for the past two decades I have taught thousands of people, just like you, how to successfully decode nonverbal behavior and use that information to enrich their lives, the lives of their loved ones, and to achieve their personal and professional goals. Accomplishing this, however, requires that you and I establish a working partnership, each contributing something of significance to our mutual effort.

What Every BODY is Saying
An Ex-FBI Agent’s Guide to Speed-Reading People. Copyright © by Joe Navarro. Reprinted by permission of HarperCollins Publishers, Inc. All rights reserved. Available now wherever books are sold.
Customer Reviews
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  • Anonymous

    Posted August 3, 2010

    DEFINITELY NOT WORTH BUYING! DONT DO IT! HEAR ME OUT!

    I had a hard time reading through this book after the first 50 pages because everything that the author was informing on what body language is what everyone already knows! obvious! common sense!...nothing new to the pubic i'd say. FOr example, on pge 103 "on Baring the Torso" it describes how in street fights sometimes removing an article of clothing like a shirt or hat is a sigh of a person getting ready to strike at an opponent or it might be simply to flex their muscles.....HOW OBVIOUS IS THAT!..Their is lots of examples like this one that will make you feel you just wasted money on nothing. CANT SAY I DIDNT WARN YOU!

    3 out of 8 people found this review helpful.

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  • Anonymous

    Posted March 9, 2010

    Good read - informative and logical information

    This book contains basic knowledge and concepts of interpeting body language. It also contains the logic behind why certain actions can be perceived as pacifying behaviors. Everything I read in this book made a lot of sense. And I would notice some of the pacifying behaviors in my own actions when I was uncomfortable or stressed. That enabled me to feel more comfortable with the author and the information provided. I love crime reality tv like The First 48 - so I actually used that show to help "test" my body language reading skills. I recommend this book for anyone with a genuine and/or curious interest the hows and whys behind body language interpretation.

    3 out of 3 people found this review helpful.

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  • Posted December 5, 2009

    The best body language book I've ever read

    Like many people, I'm interested in being able to read other's body language. I have at least nine books on the subject, a growing collection because none gave me tools I didn't know and that I could easily go out and use.

    With Joe Navarro's book, I knew I had a winner when he answered the question: What is the most truthful part of the body. (Not the face, of course. From when we're kids, we're taught to conceal our feelings. "Don't make that face when you eat spinach!")

    Not only has he coached law enforcement but he can organize and explain body language by zones in an easy-to-read way.

    I've always heard of "fight or flight" but this is the first time I heard of the the first body response -- freeze. As soon as I read it and recalled times when the screech of breaks could make an entire room freeze, I knew this man knew his stuff.

    If you are looking for something more than "arms crossed over the chest means they are closed off from what you are saying", this book could be for you.

    2 out of 2 people found this review helpful.

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  • Posted October 23, 2009

    more from this reviewer

    I Also Recommend:

    love it...put's you on the spot-light!

    What Everybody Is Saying: An Ex-FBI Agent's Guide to Speed-Reading People is a book that opens your eyes to the very things about body language you already know. It is easy to read even the not-so avid readers could just take a couple of days or so to complete the entire book. Yet, in the end you feel as though you have achieved and understood the nonverbal behaviour with a better view of the world around you - able to see most of what we take for granted in everyday life.

    In the book, Navarro demonstrates several types of body languages in pictorial format and then correlates those postures with real-life FBI past experience making his arguments even more convincing! He conveniently highlights his life experiences as an FBI agent in separate boxes over many pages bringing the tapestry of human experience in all of its delightful complexity. Some of these experiences may seem over the top, but I would like to think they are real.

    As much as this book seems popular it is worth noting that it covers complex issues some of which have no scientific evidence due to the fuzzy nature of the topic. At least, Navarro admits to this and I give him credit for his plethora of bibliography! For example, what may be a good gesture to one may not be to another depending on several factors such as culture, religion, ethnicity to mention, but a few. However, what is good about this book when you read it is that you realise that there is nothing new about body language. In fact, most of what is explained is common knowledge and experience that anyone at some point in life might have come across consciously or sub-consciously.

    Broadly speaking, Navarro splits the nonverbal behaviours into two categories on the basis of human-consciousness - those controlled by the neocortex [conscious] and the limbic part of our brain [sub-conscious]. Most of Navarro's illustrations in this book are based around the limbic part of the brain, which in essence has no control of the human brain. I believe this stance is what gives Navarro the flexibility to stretch his arguments as much as he likes, because he knows there are no right or wrong answers in his approach.

    So, find out for yourself if this man with a distinguished twenty-five year career with the FBI is what he claims to be - a human lie detector that can spot deceit with relative ease and even teach you to become a personal polygraph in short order. One thing for certain this book will do as it has done to me, is put you on the spot-light and be aware of your surroundings than ever before!

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted January 27, 2012

    Easier than eckman

    Body language cues, not microexpressions.

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  • Anonymous

    Posted November 18, 2011

    Very informative

    Easy to read and understand

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  • Posted October 18, 2011

    GREAT TOOLS!!!

    This book has an abundance of information!!! As you pick up on the readings and the clues that people exude it makes people watching fun!!! As weird as that may sound however it actually seems that you have a second set of eyes to see the world with. You see things that most wouldn't. Definitely recommend.

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  • Posted October 12, 2010

    Great Intro!

    This book is slow for the first part and reviews what you already know, or should know! However, it puts evry day interactions into context and makes you more aware of your surroundings and the people around you. The 2nd half of the book is more useful in building a basis to start studying this topic and people. Definitely recommended!

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  • Anonymous

    Posted March 20, 2010

    Don't go through life blind

    This book is very useful in learning to read body language to enhance your communication skills. The book goes through each section of the body and describes behaviors that give you clues that you can use to your advantage; whether you're a student, professor, in law enforcement, sales, or a spouse; you'll be amazed at how much better reading non-verbals of the body while communicating can help in making the most out of everything from sales calls to interviews (or simply trying to talk to your spouse). It is eye opening how many signals you'll pick up on from people that give clues that you can use to estimate how someone's feeling, wether or not you're getting your point across, or if someone isn't comfortable with what you're saying, and so much more. It has definitly opened my eyes to all the non-verbals of communication that are going on around me that I never picked up on before. It's like opening your eyes for the first time.

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  • Anonymous

    Posted July 19, 2008

    Interesting

    Some of it is fairly obvious. Things most people already know. Author provides an interesting perspective.

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  • Anonymous

    Posted June 3, 2008

    very basic

    It is very broad although I liked the photographs, his side stories on every page were annoying after a while.

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