What Got You Here Won't Get You There: How Successful People Become Even More Successful / Edition 2


Whether you are near the top of the ladder or still have a ways to climb, this book serves as an essential guide to help you eliminate your dysfunctions and move to where you want to go.

Marshall Goldsmith is an expert at helping global leaders overcome their sometimes unconscious annoying habits and attain a higher level of success. His one-on-one coaching comes with a six-figure price tag. But, in this book, you get Marshall's great advice without the hefty fee!

"Marshall Goldsmith is one of the most credible thought leaders in the new era of business."-The Economist

"For over a decade I have worked with Marshall in corporations and seen him teach. In my opinion, he is the best at what he does, bar none. He has that rare combination that makes a great teacher-thought leadership, classroom management, and presence."-Vijay Govindarajan, professor and director, Center for Global Leadership, Tuck School, Dartmouth University

"America's preeminent executive coach."-Fast Company

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Editorial Reviews

"If you decide to purchase one new book this year I encourage you to make it What Got You Here Won't Get You There. This is the top tier of leadership information available!"--(weLEAD Rating - highly recommended)
A frequent interviewee in major business magazines like Fortune, Goldsmith [is] soon slated for bestsellerdom. His steps in coaching for success are simple, honest, without artifice . . . These are words and processes anyone will benefit from, whether wannabe manager or senior executive.
You'll see the results whether you're a CEO or just getting started.
Publishers Weekly
Goldsmith, an executive coach to the corporate elite, pinpoints 20 bad habits that stifle already successful careers as well as personal goals like succeeding in marriage or as a parent. Most are common behavioral problems, such as speaking when angry, which even the author is prone to do when dealing with a teenage daughter's belly ring. Though Goldsmith deals with touchy-feely material more typical of a self-help book-such as learning to listen or letting go of the past-his approach to curing self-destructive behavior is much harder-edged. For instance, he does not suggest sensitivity training for those prone to voicing morale-deflating sarcasm. His advice is to stop doing it. To stimulate behavior change, he suggests imposing fines (e.g., $10 for each infraction), asserting that monetary penalties can yield results by lunchtime. While Goldsmith's advice applies to everyone, the highly successful audience he targets may be the least likely to seek out his book without a direct order from someone higher up. As he points out, they are apt to attribute their success to their bad behavior. Still, that may allow the less successful to gain ground by improving their people skills first. (Jan. 2) Copyright 2006 Reed Business Information.
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Product Details

  • BN ID: 2581401301302
  • Manufacturer: Hyperion
  • Publication date: 1/9/2007
  • Edition number: 2
  • Pages: 256
  • Product dimensions: 9.50 (w) x 6.44 (h) x 0.83 (d)
  • These items ship to U.S. address only. No APO/FPO.

Meet the Author

Marshall Goldsmith is corporate America’s preeminent executive coach. Goldsmith has been asked to work with more than eighty CEOs in the world’s top corporations and has helped implement leadership development processes that have impacted more than one million people. Visit his websites: www.marshallgoldsmith.com and www.whatgotyouhere.com.

Mark Reiter has collaborated on thirteen previous books. He is also a literary agent in Bronxville, New York.

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Table of Contents

Acknowledgments     xi
The Trouble with Success
You Are Here     3
Enough About You     11
The Success Delusion, or Why We Resist Change     16
The Twenty Habits That Hold You Back from the Top
The Twenty Habits     35
The Twenty-First Habit: Goal Obsession     99
How We Can Change for the Better
Feedback     111
Apologizing     136
Telling the World, or Advertising     142
Listening     147
Thanking     157
Following Up     161
Practicing Feedforward     170
Pulling Out the Stops
Changing: The Rules     179
Special Challenges for People in Charge     199
Coda: You Are Here Now     221
Appendix     225
Index     231
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Customer Reviews

Average Rating 4.5
( 77 )
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See All Sort by: Showing 1 – 20 of 77 Customer Reviews
  • Posted March 25, 2010

    more from this reviewer

    IBM Competitive Edge Book Club Selects Book in Q2 2009

    The IBM Competitive Edge Book Club, open to Sales, Marketing, and Communications professionals at IBM, voted and selected "What Got You Here Won't Get You There" as the Q2 2009 book selection. The feedback regarding the book and Marshall's messages was extremely positive. In the feedback from the members, we ask them the question - "What will you do differently in your job since your study of this book." Some of the replies directly from the members included:

    - "Brings into focus the ability to look at the things that you do day-to-day and re-evaluate what can be done, should done and what can be ignored or eliminated."

    - "I will stop and breathe and ask myself at least one of the questions Marshall suggests: will my comment increase the commitment of the other person or will this benefit me and my family. then after that, if the answer is "no" ... is it worth it?"

    - "I'll try to spend more time coaching / listening and resist the temptation to "add value to everything."

    - "Appreciated his perspective of the customer - loved the waiter example."

    - "I will be much more cognizant of the twenty habits limiting future success. Likewise I intend to use some of the suggestions for effective peer feedback solicitation. Finally, when in a mentoring position, this is a book I will readily recommend."

    Marshall - Thank you, your energy and enthusiasm enables us to think differently and strategically to make those changes in ourselves.

    Best Regards,
    Brien Convery
    IBM Global Workforce Partner and Competitive Edge Book Club Leader

    3 out of 3 people found this review helpful.

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  • Anonymous

    Posted June 23, 2008

    Words of wisdom from an outstanding executive coach

    From a purely economic perspective, this may be among the most valuable books in print. If every executive followed the advice in this book, we wouldn't have more than 100 million Americans who are not engaged in their jobs and, as a result, productivity and innovation would soar. In this book, uber-executive coach Marshall Goldsmith shares his insights about the most common habitual behaviors that prevent leaders from reaching their potential and how to overcome them. We all have these blind spots that others see but we don't. It's part of the human condition. In this book Marshall provides the best description I have ever seen of the most common blind spots. Marshall provides thorough explanations and illustrates his points with compelling anonymous examples from his work with high achievers. Reading this book is the next best thing to having Marshall as a coach.

    3 out of 3 people found this review helpful.

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  • Anonymous

    Posted February 23, 2009

    Marshall Goldsmith Has The Answers

    This volume should be read by many managers, self appointed leaders and so-called executives who ignore the fundamentals of what makes business work: it's not the mechanisms, but ones' sensitivity to people and the manner in which we behave. Further, Goldsmith's care in suggesting that these techniques be tried at home are wonderful! He's humorous, experienced, caring and obviously passionate about helping others. Short read, great content!

    2 out of 2 people found this review helpful.

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  • Posted June 17, 2012

    Good book, bad sound quality

    The book from Marshall Goldsmith is nice. Unfortunately the quality of the audiobook copy provided through Barnes & Noble is bad. It has repeating sequences at the end of most chapters/tracks. Sounds as if ripped from scratched CD in very poor quality.

    1 out of 1 people found this review helpful.

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  • Posted December 19, 2010

    more from this reviewer

    Good book, but...

    I thought the information contained in the book was worthwhile. However, I think the author spent a lot of stories that were not necessary to drive home the points. The headings meant a lot. But instead of spending 10 pages describing, a paragraph or two would have sufficed. For this, two stars get deducted.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted September 1, 2008

    The Book for Humility

    As an aspiring servant of Krishna 'God', I find Marshall's book extremely useful. According to our scriptures, the most important quality that every devotee of Krishna must develop is - humility. This book gives an abundance of practical ways on how to develop it. Our leaders have already expressed liking for some of Marshall's tools, and I hope and pray that it will increase. Akrura dasa, Counsellor System Coordinator, International Society for Krishna Consciousness (ISKCON), London, UK

    1 out of 3 people found this review helpful.

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  • Anonymous

    Posted August 22, 2014

    Unlikely to be read by those who need it most

    This book is full of irony.

    It starts with an excessive number of blurbs extolling the expertise of the author, continues to advise the reader that s/he has a big ego problem and needs to think of others, and closes by informing the reader that author cherry-picks his clients to guarantee his success as a consultant.

    Are there points that will resonate with those who have experienced interactions exemplified in list of managerial flaws? Yes.

    Is the advice given reasonable and to the point? Yes.

    Will the people who really need the advice in this book every read it? Highly unlikely.

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  • Posted July 27, 2013

    Discuss with small group

    This is a great book to use as a small group discussion. Honest feedback to each other will provide the fuel to make positive changes in your lives.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted May 3, 2012


    Ahhh.......... i see. They all liked u. Well........ i would tell u ur mission and prophecy........ but ur friends are watching/listening.

    0 out of 2 people found this review helpful.

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  • Anonymous

    Posted May 3, 2012


    Storm: I suppose Ill figure it out. *walked out*

    0 out of 3 people found this review helpful.

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  • Anonymous

    Posted December 12, 2010

    exllent book

    a must read one....

    Was this review helpful? Yes  No   Report this review
  • Posted May 26, 2010

    A great read for the employee and the individual

    This is a great book to advance as an employee, co-worker or manager as well as an individual, spouse, family member, or friend. The subject matter is more of the workplace enviroment. However, some of the stories are about family and self-growth.

    Was this review helpful? Yes  No   Report this review
  • Posted June 27, 2009

    Good strategies

    Good strategies for business enhancement and will make you better.
    I would also recommend Dr. Steinberg's new book: Full Throttle.

    0 out of 2 people found this review helpful.

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  • Posted April 2, 2009

    more from this reviewer

    A clear vision.

    This is a useful book to read if U want 2 move up in Ur particular field of work. Real solutions for situations U maybe facing in Ur present employment position. Solid advice on making changes that may assist U 2 move up in Ur career. It was worth reading and taking notes on.

    0 out of 2 people found this review helpful.

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  • Anonymous

    Posted October 4, 2007

    Excellent book

    I enjoyed reading Marshall Goldsmith's anecdotes about what propels senior executives to achieve success and what holds them back. I was particularly interested in the author's comments about the self-aggrandizing beliefs and perspectives on control held by these executives. His comments are incisive and this book certainly provides abundant value. I recommend reading this fine book along with Optimal Thinking: How To Be Your Best Self, the classic international best-seller that provides the mental software for optimal performance and best practices.

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  • Anonymous

    Posted April 6, 2007

    Straight talk on how to succeed!!!

    Marshall is a masterful coach and teacher. He really hits the mark with his latest book! His 20 habits will help you succeed in the workplace and in life! Marshall delivers a wealth of information that gets to the heart of common behavioral issues ¿ practical, no-nonsense advice on how to change your bad habits once and for all!

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  • Anonymous

    Posted March 19, 2007

    Career and Financial Success

    Marshall Goldsmith has a rare opportunity to interact with ultra-successful people. And because of his exposure to this group of people he has a rare opportunity to see what interpersonal habits help propel people forward, or hold them back. His identification of 20 bad workplace habits was right on the mark. I am guilty of a few myself! But with this book, I feel that I have a greater awareness of how the habits manifest, and what to do to avoid them.

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  • Anonymous

    Posted March 20, 2007

    Great Book on Behavioral Derailers

    There are a lot of business books worth buying for your library, but not worth actually reading. ¿What Got You Here Won¿t Get You There¿ is a notable exception. As a professional assessor, coach, and executive trainer, I constantly hear about highly successful people who do incredibly silly things that derail their career. These executives think that the skills and behaviors that enabled them to succeed in the first place are the same skills and behaviors they will need in the future. They stubbornly fail to face their behavioral blind spots, putting their head in the sand rather than making adjustments. Great leaders know they have to change and grow to meet the needs of their people and organizations. They recognize that they have blind spots, and they actively seek feedback (and feedforward, as Goldsmith argues) to identify and address them. ¿What Got You Here Won¿t Get You There¿ offers insight into 20 behaviors that commonly derail otherwise successful people. By learning from the experiences of the people profiled in the book, busy executives can hold the mirror up to themselves and ask if they share some of those same behaviors. Only when they recognize these behaviors can they do something about it. Goldsmith¿s book will serve as a powerful mirror that reflects the behavioral derailers for a whole generation of executives, enabling those who take what they see seriously to achieve long-term career success.

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  • Anonymous

    Posted April 1, 2007

    A reviewer

    If you have never been lucky enough to hear Marshall speak, you should buy this book. In addition to being the most renowned and probably most highly-paid executive coach in the business world today, Marshall is a captivating and entertaining speaker. You can, so to speak, take him anywhere -- I have witnessed groups of almost 900 multi-level people from different companies to 30-person intact teams of high-level executives respond to Marshall with equal enthusiasm, laughter and, quite often, tears. Conversely, if you have been lucky enough to hear Marshall speak, you also should buy this book. It provides concrete answers to the ¿now what?¿ that audiences ask after they¿ve been inspired to action by Marshall¿s call to ¿let go of the past¿ and try ¿feedforward.¿ Susan Diamond Chief Learning Officer / VP Women Presidents¿ Organization and Program Director ¿ Executive Coaching Seminars The Conference Board

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  • Anonymous

    Posted January 18, 2007

    Meaningful and fun at the same time!

    Dr. Marshall Goldsmith's 'What Got You Here Won't Get You There' is a book with far reaching implications for both high level executives as well as anyone who strives to improve themselves and their relationships. Not only did I feel as though I was learning valuable life lessons, Dr. Goldsmith's wit and charm make the book one that is truly enjoyable (and fun!) to read. This book has been rewarding to me both professionally and personally. I'd highly recommend it to anyone looking for meaningful steps to greater success!

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