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Over the course of the next three years, Feinberg spent almost all of his time meeting with the families, convincing them of the generosity and compassion of the program, and calculating appropriate awards for each and every claim. The Fund proved to be a dramatic success with over 97% of eligible families participating. It also provided important lessons for Feinberg, who became the filter, the arbitrator, and the target of family suffering. Feinberg learned about the enduring power of family grief, love, fear, faith, frustration, and courage. Most importantly, he learned that no check, no matter how large, could make the families and victims of 9/11 whole again.
|1||The experience of a lifetime||1|
|2||Shouldering the load||31|
|3||From theory to reality||65|
|4||The families speak||93|
|5||Struggling with the incomprehensible||119|
|8||Looking ahead : lessons for the future||177|
Posted March 27, 2010
This book is very straight forward and takes you through the process used in determining what the victim's of 9/11 would receive for compensation. I wasn't all that familiar with this fund, and Mr Feinberg details it out very clearly. What an enormous job!
I remember Mr Feinberg being the target of much criticism at the time, and this book definitely gives you a look into the anguish he faced in deciding on the payments. While the book is almost too factual and data based, it does give you a good insight into how this all played out.