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What People Want: A Manager's Guide to Building Relationships That Work
     

What People Want: A Manager's Guide to Building Relationships That Work

by Terry R. Bacon
 

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What People Want reveals the truth about what it takes to build employee-manager relationships that matter-both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today's workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building

Overview

What People Want reveals the truth about what it takes to build employee-manager relationships that matter-both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today's workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction.

Product Details

ISBN-13:
9780891063612
Publisher:
Quercus
Publication date:
11/25/2006
Sold by:
Hachette Digital, Inc.
Format:
NOOK Book
Pages:
264
File size:
6 MB

Meet the Author

Terry R. Bacon, Ph.D. is founder, CEO, and chairman of Lore International Institute, a global executive development firm whose work with such Fortune 500 firms as American Express, Cargill, Centex, Fluor, General Electric, Halliburton, Raytheon and Ford Motor Company has included executive assessment, coaching, education and organizational consulting in talent management and human capital development. He has coached thousands of executives and designed and delivered hundreds of programs on leadership, management, and interpersonal effectiveness over his 30-year career as a coach, teacher and consultant. A prolific author and popular speaker, his most recent books include Winning Behavior, The Behavioral Advantage, Powerful Proposals, and Adaptive Coaching. Visit lorenet.com to learn more about Lore's suite of services that makes them one of the top international leadership and professional development institutions.

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