What Smart People Do When Dumb Things Happen at Work

What Smart People Do When Dumb Things Happen at Work

by Charles E. Watson
     
 

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Sometimes the most difficult thing about work isn't actually doing your job, but overcoming the personalities, egos, and politics that confront you in the workplace on an all too regular basis. In What Smart People Do When Dumb Things Happen at Work, Dr. Charles E. Watson examines more than seventy-five real-life, on-the-job dilemmas—such as being

Overview

Sometimes the most difficult thing about work isn't actually doing your job, but overcoming the personalities, egos, and politics that confront you in the workplace on an all too regular basis. In What Smart People Do When Dumb Things Happen at Work, Dr. Charles E. Watson examines more than seventy-five real-life, on-the-job dilemmas—such as being sabotaged at meetings, passed over for a deserved promotion, or expected to partake in unethical action on the job—and presents hundreds of tips for attacking and solving these problems.

Each chapter focuses on a particular topic area—such as staying on course with career goals; jump-starting your job performance; maintaining good relationships at work; making valuable contributions; and earning a top-notch reputation. Each dilemma is illustrated with a lifelike case example, followed by useful tips detailing steps to take to defuse and handle the situation effectively.

Based on interviews with more than 125 CEOs of some of America's most successful companies—including Ford, Xerox, Hilton Hotels, Westinghouse, DuPont, and Hewlett-Packard—this hands-on guide offers you experience-tested ways to ensure your career success.

With What Smart People Do When Dumb Things Happen at Work, you'll learn how to:

  • Attract customers by your positive actions
  • Deal with out-of-control egos
  • Avoid career burnout
  • Handle ethical dilemmas that crop up in the workplace
  • Benefit from constructive criticism
  • Cultivate a "can-do" attitude

About the Author:
Charles E. Watson, Ph.D., is professor of management at Miami University in Ohio and has more than 25 years of teaching experience. He has lectured on management throughout the United States and abroad, and has consulted for numerous companies, including Gibralter Steel, Sun Oil, and Proctor & Gamble. Dr. Watson is the author of five previous books and dozens of articles on management.

Product Details

ISBN-13:
9780760724965
Publisher:
Sterling Publishing
Publication date:
03/01/2001
Pages:
255

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