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Is your boss a “Perfectionist,” demanding flawless results? Do you have “Can-Do” employees who can’t deliver? Does a “Drain” siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.
Two management experts show how to win cooperation from the people at work, using the practical approach that distinguished their business bestseller Smart Moves. Part One reveals the Ten Commandments of Change; Part Two maps out ways to deal with 40 difficult people.
Posted March 15, 2000
I had to choose a business book and concentrate on the communication aspects of the business communication for a college course. When I found this specific novel, I was intregued. It is an easy read and really helps you become aware of different communication styles that managers and employees. I have found the Ten Commandments helpful in my everyday use. This is definately a great book to use in a communication setting!Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.