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From the Publisher"Take a fascinating, decade-long journey to witness the remarkable transformation of a mediocre company into a team-based top competitor. Your guides are a trio of participant/observers, all key players in achieving this systemic change of classic proportions." —Jerome M. Rosow, president, Work in America Institute, Inc.
"What Works makes a very important contribution by challenging conventional wisdom. The story of Champion International's decade of change illustrates that a fundamental and permanent transformation in corporate culture and performance depAnds on an evolutionary, bottoms-up organizational learning process led by many managers at all levels." —Michael Beer, Cahners-Rabb Professor of Business Administration, Harvard Univesity
"Anyone in a leadership position today, union or management, should read this book. It tells the important story of how labor/management partnerships can make a difference and provide workable solutions to complex problems presented by today's global economy." —Boyd Young, international president, United Paperworkers International Union