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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
     

When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

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by John Yokoyama, Joseph Michelli
 

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In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When

Overview

In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

Editorial Reviews

"You can energize your employees and delight your customers by modeling your business on the fabulous ideas that come from the World Famous Pike Place Fish Market." (Ken Blanchard)
Soundview Executive Book Summaries
The World Famous Pike Place Fish Market in Seattle is a place where fishmongers toss fish to each other in a lively atmosphere that embodies the benefits of a positive work culture. In When Fish Fly, company founder John Yokoyama and psychologist Joseph Michelli present proven strategies for creating a workplace culture that leads to superior customer service, high employee morale, and an energetic environment. They also describe how companies can live a vision and make a difference. Copyright © 2005 Soundview Executive Book Summaries

Product Details

ISBN-13:
9781401300616
Publisher:
Hachette Books
Publication date:
08/28/2004
Pages:
176
Sales rank:
426,487
Product dimensions:
5.75(w) x 8.50(h) x 0.62(d)
Age Range:
18 Years

Meet the Author

John Yokoyama is the owner of the World Famous Pike Place Fish Market. John's love of fish began as a child, fishing with his father on Puget Sound. He learned the retailing business by working at his dad's produce stand in the Pike Place Farmer's Market. At age twenty-five, he purchased the fish stand across from his dad's produce stand. He lives in Seattle.

Joseph Michelli, Ph.D., is a psychologist, organizational consultant, daily radio talk show host, professional speaker, and author of Humor, Play and Laughter. He presents and consults on the creation of dynamic and playful corporate cultures for companies around the world. He lives in Colorado Springs, Colorado.

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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market 4.1 out of 5 based on 0 ratings. 7 reviews.
Guest More than 1 year ago
Author John Yokoyama, owner of Seattle's World Famous Pike Place Fish Market, explains how he changed his attitude toward his employees, embraced a new way of treating people, led his employees in a fundamental directional shift and built a widespread reputation. This isn't a business 'cookbook' that tells you step by step what to do. As Yokoyama insists, you can't just copy someone else's success. You must be an individual. However, the story of his turnaround and triumph at World Famous Pike Place Fish Market is a good read that illuminates the need for leaders to treat their employees, as he says, as people, not as human resources. Although the Market is getting to be as overexposed as a fish left out in the sun, we welcome this first person exposition from the owner. After numerous published accounts about the Market, the saga of how Yokoyama empowered employees, promoted his business and changed his style comes through best in his own words.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
This is a great book!
rdh1 More than 1 year ago
Read the book a few years back after attending a motivational seminar. This book offers a person how to "BE PRESENT" in business settings, but in a that life can offer. If you are not working towards improving ones' self, you will not understand the book. Your attitude about your co-workers, loved ones, etc is a choice. If you are not engaging in a positive attitude, one might get hit in the face with the "flying fish"!
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
I don't need this cause i can fish