When Is Business Email the Tool of the Devil: Communicating Well Through This Overlooked Medium

When Is Business Email the Tool of the Devil: Communicating Well Through This Overlooked Medium

by William S. Kane
     
 

This Element is an excerpt from The Truth About Thriving in Change (9780132354622) by William S. Kane. Available in print and digital formats.

When it makes sense to use email for business communication-and when email is the worst possible solution.

People get nervous when the grapevine begins to buzz about major changes. Reactions can take on

Overview

This Element is an excerpt from The Truth About Thriving in Change (9780132354622) by William S. Kane. Available in print and digital formats.

When it makes sense to use email for business communication-and when email is the worst possible solution.

People get nervous when the grapevine begins to buzz about major changes. Reactions can take on several forms-from hushed water cooler conversation to sabotage or even violence. To mitigate your team's concerns, you must be a proactive communicator. But being proactive alone doesn't guarantee effectiveness. You must determine the appropriate content of your message, and the best medium . . . .

Product Details

ISBN-13:
9780132381321
Publisher:
Pearson Education
Publication date:
08/12/2010
Series:
FT Press Delivers Elements
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
8
File size:
244 KB

Meet the Author

William S. Kane is a highly accomplished HR executive with experience in all aspects of global functional management. He has specific expertise in leading, planning, and executing the human capital strategy associated with several profitable business transformations. Kane has held senior positions at global leaders such as International Flavors and Fragrances Inc., Electrolux/Frigidaire, and FMC Corporation. He is now VP of human resources and general administration for Kyowa Pharmaceutical, and an adjunct professor in the MAOB graduate-level certificate program in leadership studies at Fairleigh Dickinson University.

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