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From The CriticsReviewer: Vicki Ann Moss, DNSc, MS, BSN, RN (University of Wisconsin-Oshkosh)
Description: The author explores relational bullying in nursing, discusses its pervasiveness and causes, and shares ways to recognize and change the behavior. It examines all of the parties, the bully, the victim, and the bystander.
Purpose: The purpose is to help nurses understand the problem of nurse-to-nurse bullying in order to comprehend the negative outcomes this behavior produces for the work environment, for nurse colleagues, and for patient safety.
Audience: All nurses should read this book so that the problem of relational aggression (RA) is better understood and can be dealt with successfully.
Features: The 12 chapters are divided into two parts - "RN RA: Nurses and Relational Aggression" and "Healing from the Inside Out." The book incorporates numerous nurses' stories of bullying as well as chapter exercises. The book ends with eight appendixes, which include questionnaires measuring the reader's RA quotient, scenarios of aggression to evaluate, and resources such as books, online articles and blogs, YouTube videos, and organizations that deal with the subject of relational aggression.
Assessment: "This is a very user-friendly book with a plethora of practical information about RA in general and nurse-to-nurse aggression in particular. It helps readers recognize if they have participated in RA with colleagues, have been a victim, or if they have been bystanders and have not confronted a bully in action. It clearly shows the destructiveness of this behavior and the damage it can do to the persons involved and to the patients under the nurses' care. It should be required reading for those at all levels of healthcare, from staff nurses through administrators, so that they can recognize nurse-to-nurse bullying and deal with in a timely and positive manner. "