When Social Media Productivity Can Trump Individual Productivity [NOOK Book]

Overview

This is the eBook version of the printed book.

This Element is an excerpt from 33 Million People in the Room: How to Create, Influence, and Run a Successful Business with Social Networking (9780137154357) by Juliette Powell. Available in print and digital formats.

How Best Buy used internal social networking to improve productivity and customer service.

When Best Buy sub-brand Geek Squad decided to roll out an...

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When Social Media Productivity Can Trump Individual Productivity

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Overview

This is the eBook version of the printed book.

This Element is an excerpt from 33 Million People in the Room: How to Create, Influence, and Run a Successful Business with Social Networking (9780137154357) by Juliette Powell. Available in print and digital formats.

How Best Buy used internal social networking to improve productivity and customer service.

When Best Buy sub-brand Geek Squad decided to roll out an internal wiki to its 11,000 employees, the powers that be really had no idea what the employees were going to use it for. You’d think it would only result in staffers playing around all day instead of doing what they’re being paid to do. You’d think it would seriously drag down productivity. But employee productivity actually increased…

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Product Details

  • ISBN-13: 9780132120227
  • Publisher: Pearson Education
  • Publication date: 6/21/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 7
  • File size: 276 KB

Meet the Author

Juliette Powell is a media expert with 16 years experience in broadcast, and 10 years experience in new media interactive content and formats. She founded The Gathering Think Tank (thegatheringwebsite.com), an innovation forum that connects technology, media, entertainment, advertising, and business communities. She currently consults for Wikipedia, Paltalk, Rocketboom, and NPR, and serves on the Social Networking Steering Committee for the McKenzie Institute and MTV.

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