Why Should the Boss Listen to You?: The Seven Disciplines of the Trusted Strategic Advisor

Why Should the Boss Listen to You?: The Seven Disciplines of the Trusted Strategic Advisor

by James E. Lukaszewski

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This is a book about gaining influence and becoming a key trusted advisor. It is for everyone who advises leaders and senior managers (accounting, finance, human resources, IT, law, marketing, public relations, security, and strategic planning) and for outside consultants in these functional staff areas. It’s also for operations people yearning to finally be


This is a book about gaining influence and becoming a key trusted advisor. It is for everyone who advises leaders and senior managers (accounting, finance, human resources, IT, law, marketing, public relations, security, and strategic planning) and for outside consultants in these functional staff areas. It’s also for operations people yearning to finally be heard and heeded by their boss.

Editorial Reviews

From the Publisher
"the book offers smart and practical advice that will help advisors who want to have a real impact on their boss and the organization they work for." (About.com, January 14, 2008)

"James E. Lukaszewski provides information explaining systematic processes for getting to and working at the highest levels and having maximum impact as a trusted adviser. Readers will find out how chief executives and other top executives think, understand what matters to them, and how they operate. The book's easy-to-digest lists, worksheets, and charts help readers understand how successful strategic advisers encourage operational people to do what it takes to be heard."—The Boston Globe, boston.com, April 20, 2008

Product Details

Publication date:
J-B International Association of Business Communicators Series, #13
Sales rank:
Product dimensions:
6.28(w) x 9.15(h) x 0.74(d)

What People are saying about this

From the Publisher
"Leaders must have trusted advisors.  This book shows you how to be one and stay one."
—Harvey B. Mackay, author of the New York Times #1 bestseller Swim With The Sharks Without Being Eaten Alive

"Jim Lukaszewski has personally helped resolve more corporate crises than anyone I know of.  His experience “in the trenches” equals the high quality of his judgment."
—Chester Burger, American Public Relations Leader Emeritus and PRSA Gold Anvil Winner

"This book is all muscle.  It will challenge even the most trusted advisors to improve their skills.  Hats off to Jim Lukaszewski for an actionable playbook and a good read."
—Lynn Casey, Chief Executive Officer of Padilla Speer Beardsley Inc.

"One of the most common complaints of managers and functional experts inside organizations is that their leaders don’t listen to them and heed their advice enough.  And they’re right.  The result is a huge waste of time, expertise, morale, and money.  Part of the answer is leaders becoming better, wiser advice takers…the other part is better advice giving on the part of advisers.  In this important book, Jim Lukaszewski lays out with great clarity and practicality what anyone must know who wants to have more influence on a boss and more impact on organizational success."
—Dan Ciampa, Author of Taking Advice, How Leaders Get Good Counsel and Use it Wisely

"I have both worked with Jim and learned from him.  He is focused and consistent in his approach to providing strategic advice.  He combines those immeasurable qualities of experience, intelligence and grit that allow him to say what the client needs to hear in the way it needs to be heard.  Attorneys are in the unique position of both advocating for a client.  There is a delicate balance to be drawn between advising a client as to a business aspect of a particular matter and advising the client in regard to a matter which has become contentious.  Jim has a powerful sense of the nuanced tones and content of the advice that must be given.  Reading this book provides valuable insights and guidance to help you navigate the often treacherous waters swirling around management."
—Douglas Cooper, Co-Managing Partner, Ruskin Moscou Faltischek, P.C.

"Lukaszewski, a brilliant strategic advisor, gives the secrets that can mean success for you."
—Robert L. Dilenschneider, Author of Power and Influence: The Rules Have Changed

"If you want to be in your organization’s inner circle or if you and want to stay there, this book is a must read.  Jim Lukaszewski is hands down one of the brightest business strategists on the scene today.  This is the handbook to your career success."
—Bob Frause, Chairman CEO, The Frause Group

"Jim Lukaszewski is a master both at giving advice to leaders and coaching others to become trusted advisors.  This book provides valuable tools and techniques to help enhance anyone's advisory skills, and to help earn the trust and confidence of those at the top."
—Helio Fred Garcia, Executive Director, Logos Institute for Crisis Management & Executive Leadership

"Jim Lukaszewski is widely regarded as one of the country’s preeminent authorities in crisis communications and issues management.  I have been privileged to work with Jim and to benefit from his wise counsel for many years.  What I admire most is Jim’s innate desire to teach others.  Through his professional practice and his writings, Jim relentlessly challenges us to elevate our thinking and our skills in order to drive strategic thinking throughout our respective organizations."
—Karen Muldoon Geus, Former Vice President Communications, The Children's Hospital of Philadelphia and Primestar Partners

"Jim Lukaszewski is the best strategic thinker I know. But what makes him even more valuable to clients is his ability to sell his recommendations to CEOs and senior management. That combination of talents is exceedingly rare."
—Robert E. Gorman, Robert E. Gorman Communication

"I’ve been a communication consultant to all types of organizations for more than 30 years, and I thought I knew all there was to know about offering advice to my clients until I read Jim Lukaszewski’s book.  What a treasure trove of insights, experiences, and practical advice on how to become and remain a valued advisor.  Read it and learn."
—Carole M. Gorney Director, Center for Crisis Public Relations & Litigation Studies, Lehigh University

"When your company is faced with a dire situation, there is great comfort in picking up the phone and hearing Jim Lukaszewski’s voice.  When we get in a tight spot we rely on his wisdom and advice."
—Deborah L. Grant, Vice President of University Communications, Tulane University

"In Why Should the Boss Listen to You: The Seven Disciplines of the Trusted Strategic Advisor, Jim Lukaszewski draws on his long and successful career as a counselor to senior management, in a clear and straightforward way.  No matter what your profession, the Disciplines will help you see higher and further."
—Stephanie Harwood, S.M. Harwood Consulting

"One of the most ‘trusted strategic advisors’ I know is Jim Lukaszewski.  So, if you want your boss to listen to you, read this book . . .  and everything else Jim writes."
—Richard Jernstedt, Chief Marketing Officer, EVP, Senior Partner, Fleishman-Hillard

"In this book the magician reveals his secrets. And guess what.  Some of it is magic but most of it is integrity in action.  You can do it too."
—George Kroloff, George Kroloff & Associates

"Jim's diverse background, depth of experience, and hands-on battle skills in the trenches deliver superior results; his strategic advice and counsel made the difference."
—Seth Kursman, Vice President, Government Affairs & Communications, AbitibiBowater Inc.

"As Founder and CEO of the world’s favorite florist, I have gotten advice from many thoughtful strategic advisors.  None are more capable than Jim.  This book provides the blueprint to become a Trusted Advisor."
—Jim McCann, Chief Executive Officer , 1-800-Flowers.com

"As the CEO of my own firm today, and as Jim’s mentor and college advisor years ago, I am reminded of the depth of perspective Jim has always displayed in operating as a trusted advisor to so many, even as he completed his education.  This book will open up his wise and inventive approaches to guiding and advising to a much wider business audience.  I encourage you to read this book and be inspired by it."
—Judith Pendergrass, Ph.D., Chief Executive Officer, Consulting Psychologists, Inc.

"Jim is well known for helping those in the C-suite deal with crises.  With his new book, Why Should the Boss Listen to You:  The Seven Disciplines of the Trusted Strategic Advisor, he teaches us how to build the kind of trusting relationship needed to be the first person the CEO calls when there's a situation brewing.  Or when he or she just wants to hear some straight talk."
—Mela Sera, Account Supervisor, IMRE Communications

"Jim's ability to quickly assess issues and offer pragmatic solutions, in a clear, understandable fashion makes him a valuable partner in running a business in these fast and turbulent times where employees are looking for direction and leadership they can trust more than ever before.  Over the years, many of my line managers still comment on how his counsel helped them and how they use his tenets of communication every day."
—Robert M. Sherwood, Division Human Resources Lead, Givaudan Schweiz AG

"Jim Lukaszewski is a premier counselor to CEOs for one simple reason:  he knows how they think, what matters to them . . .  and what does not matter to them.  Too many who contend for influence in the executive suite do not know these basics.  They attempt to impose their notions of what the boss should know about their functional area.  Far better that they forget their own job title, put themselves in the boss’s shoes, and bring useful insight that helps the leader move the organization forward.  Jim's book shows aspiring counselors exactly how to do this."
—David J. Therkelsen, Executive Director, Crisis Connection

"Jim often is at the table with spot-on counsel, laser-focused strategy that CEOs and other experts and advisors can quickly embrace, and an intensity that makes the difference in the final outcome."
—Marilyn Waters, Director of Media Relations, Fortune 100 Company

"Every senior leader worth his or her salt should listen to what Jim Lukaszewski has to say. The record is clear. Often it has been Jim’s unique experience, insight, and counsel that made the difference between success and failure for leaders facing the most challenging problems and issues of their careers."
—Richard J. White, Vice President-Corporate Communications, Wisconsin Energy Corporation/We Energies

"I've worked side-by-side with Jim Lukaszewski. He brings enormous credibility to high pressure situations. Clients listen because they sense immediately that he is a trusted advisor. I’ve read every word of his book.  If you want to add new value in your organization and be viewed as a trusted advisor, you should, too."
—Davis Young, Author of Building Your Company's Good Name

"An exciting and practical book about how to become a 'strategic trusted advisor' to CEOs and other leaders.This book serves as a road map for anyone who aspires to become a 'strategic personal counselor' for a boss or client. The way to manage your own destiny, says Lukaszewski, is by helping leaders realize theirs."
—Otto Lerbinger, Ph.D, Professor Emeritus, Boston University, College of Communication

Meet the Author

James E. Lukaszewski is the founder, CEO, and chairman of The Lukaszewski Group Inc. He is a trusted advisor who helps leaders and managers contain and counteract tough, touchy, sensitive corporate management issues on a daily basis. His website—www.e911.com—is considered to be among the most important in crisis management and public relations.

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