Windows Client Administration 24seven

Overview

No longer do administrators need a slew of books to manage their NT Workstation 4, Windows 95, and Windows 98 desktops! Windows Client Administration 24x7 provides administrators with advanced information on installing, integrating, and troubleshooting these three Windows client operating systems. Includes detailed discussion of automating installations, seamlessly distributing upgrades, and reducing the total cost of ownership of the clients.
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Overview

No longer do administrators need a slew of books to manage their NT Workstation 4, Windows 95, and Windows 98 desktops! Windows Client Administration 24x7 provides administrators with advanced information on installing, integrating, and troubleshooting these three Windows client operating systems. Includes detailed discussion of automating installations, seamlessly distributing upgrades, and reducing the total cost of ownership of the clients.
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Product Details

  • ISBN-13: 9780782125320
  • Publisher: Sybex, Incorporated
  • Publication date: 9/28/1999
  • Series: Twenty Four Seven Series
  • Edition description: 1 ED
  • Pages: 640
  • Product dimensions: 7.45 (w) x 8.99 (h) x 1.04 (d)

Table of Contents

Introduction
Part I Planning
Chapter 1 Assessing the Current Environment
Evaluate the Environment
Tallying the Resources You Have
Administrative Considerations
Identify Critical Systems
Security Requirements
What Do the Users Really Need?
Inventory the Resources
Documenting the Environment
Current Servers in Use
Network Management Software
Network Topology and Resources
Dependent Applications and Dynamic Linked Libraries (DLLs)
16-Bit vs. 32-Bit Applications
Groupware Applications
Application Manufacturer Specifications
Policies and Standards
Financial
Support Staff
Chapter 2 Selecting the Appropriate Operating System
Comparing the Offerings
Windows 95
Windows 98
Windows NT Workstation
Other Operating Systems
Licensing Issues
Types of Licenses
Mass Licensing Programs
Total Cost of Ownership
TCO Advantages
TCO for the Large Business
TCO for the Small Business
Mass Duplication Methods
Developing a Staging Area
Choosing the Right People
Developing a Checklist
Duplication Tools
Chapter 3 Migration
Successful Migrations to Windows Clients
Stereotypical Users Found in Migrations
Migration Project Management
Migrating User Desktops and Operating Systems
Disaster Plan
Migrating Windows for Workgroups
Migrating Windows 95 to Windows NT
Migrating Windows NT Desktops
Mass Migrations
Migrating Applications
Office Politics and Applications
Fighting Office Politics
Migrating E-Mail Packages
Migrating Hardware
Leasing Programs
Methods for Migrating Hard Disks
Chapter 4 Developing a Common Workstation Standard
Sketching a Desktop
Comparing the Standards
The Simple Desktop
Finding Out What the User Really Needs
Writing the Standard
The Basic Standard Desktop
Creating a CD Standard
The Locked-Down Method
Methods for Locking Down the Desktop
Using Windows 95/NT Policies
Recovering from Bad System Policies
Developing Hardware Standards
Planning the Future
Chapter 5 Testing in the Lab and Product Deployment
Justification for Using a Testing Lab
The Testing Process
Testing Strategy
Test Planning
Test Measurement
Test Documentation
Product Deployment
Training Classes
Deployment Methods
The Product Deployment Plan
Part II Daily Maintenance
Chapter 6 Daily Administration
Shortcuts and Time Bombs
Tools for the Tool Belt
TechNet
Magazines
Other Tools
The Daily Routine
Start of the Workday
Taking New Calls
End of the Workday
Chapter 7 Implementing Change Control
Summary of Industry Change Control Standards
ISO9000
IEEE Standard 828-1998
SAP
Putting Change Management into Practice
Change Reasoning
Simple Change Control Systems
What to Expect from Using Better Change Management
Chapter 8 Scripting
Basics of Scripting
NT Command Shell Scripting
Advanced Windows Scripting Environments
KiXtart (Windows 95, NT)
Perl
Regina (REXX Interpreter)
Chapter 9 Automating Routines for Clients
The Need for Automation
Scheduling Service (Windows NT Only)
WinAt
AT Command
Possible Uses for Scheduling
Replication
Common Replication Products
Replication Types
Possible Uses for Replication
Time Synchronization
Installing the Time Service
Backups
Backup Strategies
Rotations and Off-Site Storage
Virus Scanning
Computer Associates Innoculan
Norton Anti-Virus
Evaluating a Virus Product
Disk Defragmentation
Defragmentation Products
Part III Local and Remote Client Connectivity
Chapter 10 Internetworking
Remote Access
Deciding Who Should Have Remote Connectivity
Dialing In
Dialing Out
Adding or Upgrading Internet Access for Your Network
Your Potential Provider's ISP
Remote Connectivity Links
Remote Connectivity Products
Internet Access
TCP/IP Ports and the Internet
Protecting the Right Ports on Your Network
Chapter 11 Local Area Networks
Network Transport Drivers
Protocols
NetBEUI
TCP/IP
IPX/SPX
Name Resolution
Network Names
Chapter 12 User Accounts and Workstation Security
Accounts
Types of Accounts
Good Account Practices
Account Naming Conventions
User Account Naming Conventions
Machine Account Naming Conventions
Passwords
Password Strength
Password Crackers
Other Means of Validating
Anticipating Problems
Employee Terminations
Security Holes
Chapter 13 Security and File Storage
File Storage Locations
Program Files
Data Files
Quotas (NT Only)
Setting Up New Drives (NT Only)
Root Directory
Traverse Checking
System Partitions
System Policies
The Microsoft Office Problem
Where to Get Prewritten Policy Files
Part IV Troubleshooting
Chapter 14 Troubleshooting
Windows Resource Kits
Windows 95/98 Resource Kits
Books
Utilities
Windows NT Resource Kits
Books
Utilities
Shutdown (Command Line)
Performance Monitor/System Monitor
System Monitor (Windows 95/98)
Performance Monitor
Chapter 15 Disaster Recovery
Disasters and How to Plan for Them
Why Disaster Recovery Is Important
Surge Protectors and Uninterruptible Power Supplies
Virus Scanners
Backups
Defragmentation
Emergency Repair Disks
Generators
When It All Goes Bad
Other Valuable Disaster Recovery Resources
Data Recovery Specialists
Mobile/Remote Data Centers
Professional Disaster Recovery Planners
Appendix
Appendix A Registry Settings
Common Windows NT Registry Settings
Security
Appearance
Browsing
Performance
Common Windows 95/98 Registry Settings
Appearance
Security
Networking
Index
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