Windows Small Business Server 2008 Unleashed

Overview

Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.

Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors...

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Overview

Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.

Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors begin by showing how to install and configure SBS 2008 for maximum efficiency, performance, and ease of administration. You’ll learn how to securely utilize SBS 2008’s comprehensive Internet, file, and print services; simplify and automate both server and workstation management; and take full advantage of both SharePoint collaboration and Exchange communication tools.

This book is packed with expert tips, tricks, and troubleshooting techniques drawn from the authors’ unsurpassed experience helping companies succeed with SBS. Whether you’re a full-time IT professional or a power user who’s managing SBS in your spare time, it will be your most valuable resource.

Detailed information on how to...

  • Plan, install, configure, and customize SBS 2008 in any environment
  • Set up and manage SBS 2008-based networks, Web access, and collaboration–including SharePoint Services 3.0
  • Leverage Remote Web Workplace and other advanced remote access solutions
  • Manage email and other communications with SBS 2008’s built-in Microsoft Exchange Server 2007
  • Centrally control Windows Vista, Windows XP, and other clients
  • Seamlessly integrate Macintosh computers into your Windows network
  • Protect your servers and workstations against both internal and external threats
  • Prepare backups and disaster recovery plans you can actually use in an emergency
  • Streamline and automate administration using Microsoft PowerShell
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Product Details

  • ISBN-13: 9780672329579
  • Publisher: Sams
  • Publication date: 12/10/2008
  • Series: Unleashed Series
  • Edition number: 2
  • Pages: 781
  • Sales rank: 550,055
  • Product dimensions: 6.90 (w) x 9.00 (h) x 1.90 (d)

Meet the Author

Eriq Oliver Neale is the owner of EON Consulting (http://www.eonconsulting.net), a small business technology consulting practice in Denton, Texas, and a partner in Third Tier (http://www.thirdtier.net), an organization that provides escalation support for IT organizations around the globe. He is an internationally-recognized Small Business Server expert, and has been awarded the Most Valuable Professional designation for Small Business Server since 2005. Eriq was the lead author for Microsoft Small Business Server 2003 Unleashed, and his other writing credits include contributions to The Internet Unleashed 1997, Windows 2000 Server System Administrator’s Handbook, E-mail Virus Protection Handbook, and several books in both the 2000 and 2003 series MCSE exam preparation series.

Eriq is a 20+-year veteran in the IT industry, getting his start with DOS 2.1 and Novell 1.1. Over the course of his career, he has worked with various operating platforms (Microsoft, Apple, Novell, UNIX, Linux, VAX, AS/400), and he has focused on providing integration solutions for differing platforms. He has worked for small organizations, as well as Fortune 500 companies. Eriq’s introduction to the Small Business Server product line came in a one-year stint supporting the product for Microsoft Product Support and Services in Las Colinas, Texas. Since then, he has been focusing on providing solutions to make running and supporting SBS easier.

In addition to writing, Eriq maintains two blogs, one technical (http://simultaneouspancakes.com/Lessons) and one business-focused (http://msmvps.com/blogs/onq), and hosts a technology-focused weekly Internet radio program for small business owners (http://www.eoncall.com). He speaks regularly at industry conferences and user groups on a variety of SBS-related topics.

Eriq is a native Texan and makes his permanent residence in Denton. He is married, and he and his wife have a menagerie of animals for children. When not writing, blogging, or speaking about technology, he can be found attending baseball and women’s college basketball games, writing and recording music, or reading mysteries.

Amy Babinchak has officially been in IT since 1994 and unofficially for 10 years prior. Like many IT professionals, she started out helping people around the office and in the college dorm to build and use computers. Her knowledge grew from MS-DOS and the early PC applications into a full-time career, when she made the switch from professional environmentalist working from grant to grant into the world of enterprise IT support. In her career, she has supported MS-DOS, Windows 3.11, Novell, and Mac OS, all the way on up to the current versions. Having started her career in enterprise support, Amy noticed that many small businesses were languishing with poorly conceived networks and lack of consistent support. Excessive travel coerced her into opening her own business in 2000.

Amy is now the President of Harbor Computer Services (http://www.harborcomputerservices.net) to serve small businesses in the metro Detroit area and a Managing Partner in Third Tier (http://www.thirdtier.net), which provides escalation support services to IT organizations around the world. Harbor Computer Services has been recognized as a Small Business Specialist (SBSC). Amy actively participates in two local user groups and several online newsgroups. She has spoken at local and international conferences on SBS technical and security topics, including SMB Nation and SMB Summit. Amy is a Forefront MVP and has contributed her technical writing skills to Microsoft SBS 2003 Unleashed and various web sites. When these things don’t keep her busy enough, she provides remote support services for small business consultants using ISA. Amy firmly believes in maintaining work-life balance and has designed her company around this concept. She practices what she preaches by spending as much time as possible on her sailboat, cruising northern Lake Huron.

Steve Banks is a speaker, author, and consultant focusing on the small business space and Windows Small Business Server. With more than 17 years in computer technology fields, he is also the founder of the Puget Sound Small Business Server User Group and president of Banks Consulting Northwest Inc. Steve has collaborated with Microsoft, Forbes, and Hewlett-Packard on white papers and case studies focusing on TechNet, Small Business Server 2000, and Windows Small Business Server 2003.

Timothy Truman Barrett is cleverly disguised as a mild-mannered geek. He actually is a happily married man with his lovely wife of 18 years, Dayna. They have two wonderful daughters, Stephanie and Lauren, who are also lovely. And Tim hates monkeys. A lot. Obsessed with building things from Lincoln Logs and Tinker Toys almost from birth, Tim finally got his first computer at age 15--an old used TRS-80 Model I. It had no instructions or manuals, but by trial and error, he figured out how to make it work. He also learned BASIC and spent the entire summer bugging his mother and six siblings by constantly showing them all the “cool” stuff he could do with it. After studying computer aided drafting (CAD) and physics at Louisville Technical Institute, he went to work in the healthcare industry and then moved into information technology. As a veritable jack-of-all-trades, Tim has worked with just about everything: sewing machines, table saws, X-ray machines, IBM mainframes, phone systems, servers, PCs, and the occasional backhoe.

At age 39, Tim is currently a Microsoft Certified Professional, a Microsoft Small Business Specialist, Microsoft SBS MVP, and the founder of the Kentucky Small Business Server User Group (KYSBSUG). His motto is, “No Geek Left Behind.” He also has strong religious values as one of Jehovah’s Witnesses.

Susan Bradley blogs at www.sbsdiva.com (http://www.sbsdiva.com) and writes on patch management issues for Brian Livingston’s Windows Secrets newsletter. In addition to being one of the writers on this book and Windows Small Business Server 2003 Unleashed with Eriq Neale, she has been a contributing author to the Windows Server 2008 Security Resource Kit, and she has been a contributing author for Harry Brelsford’s SBS 2003 Best Practices book.

Dean Calvert is owner and managing director of Adelaide-based Calvert Technologies (www.calvert.net.au), a Microsoft Gold Certified Partner, and South Australia’s first Small Business Specialist. For more than 13 years, Calvert Technologies has been one of Adelaide’s leading providers of IT solutions and services in the SMB market. Dean has presented at SMB Nation (Seattle and Redmond), Microsoft ANZ Partner Conference (Sunshine Coast), Microsoft Worldwide Partner Conference (Boston and Denver), and TechEd (Gold Coast and Sydney). He often works with Microsoft to present at partner and customer events throughout Australia. In October 2004 Dean became a Microsoft MVP (SBS) and was selected as Australia’s first Small Business Specialist Community Partner Area Lead for the 2007—2008 year. Dean also facilitates the Adelaide SBS Users Group (www.sbsusers.net) which has been running since July 2003. Dean is extremely fortunate to be the husband of Vivienne and father of Reece and Brittany, who regularly pull him away from his computer to show him what life really is all about.

Cris Hanna, BS, SBS-MVP, is the only remaining original SBS MVP, first recognized by Microsoft in 1997. Cris holds a Bachelor of Science in Computer Information Systems and in Management from Park University. Cris is the owner and principal consultant of Computing Possibilities Unlimited in Belleville, IL and focuses on Small Business Customers and consumer support. With over 20 years experience in IT, ranging from enterprise to single users, you can typically find Cris regularly posting in the Microsoft Public Newsgroups specifically focused on Small Business Server.

Cris is the founder of the St. Louis area Small Business Solutions Group, made up of Microsoft Partners who focus on providing software and services to small business.

Kevin James is a solutions architect with more than 15 years of IT consulting experience in Microsoft technologies. He provides services and solutions to large international corporations and small business entities alike through organizations like Microsoft Consulting, HP Services, and his own consulting company. Kevin James is now in his second consecutive year as a Microsoft Small Business Server Most Valuable Professional award recipient.

Jeff Middleton is well recognized worldwide in the Microsoft Small Business Server (SBS) community, known as a speaker, author, advisor, and technical community leader. Microsoft has awarded him each year since 1999 with the prestigious Small Business Server Most Valuable Professional recognition. Based upon 20 years of experience as a consultant and system integrator in small business and vertical market applications, he’s operated his own business located in New Orleans since 1990. Jeff’s name is now synonymous with Swing Migration, the worldwide SMB consultant’s choice of methodology for SBS Server replacement. He founded SBSmigration.com in 2004, providing a technical mentor and training product as a project consultant to consultants. His work is both published and cited in books and trade journals.

As an expert in disaster recovery, domain migration, and a full-range of topics on the SBS and Windows platforms, Jeff travels constantly as a popular speaker. He has presented at conferences internationally including the Microsoft Partner Program, Tech Ed, SMBTN, ITA, and SMB Nation, as well as lending his support in person as a guest speaker to more than 50 local IT Pro groups of all sizes in North America, Australia, and Europe. Starting in 2007, he launched the SBSmigration.com IT Pro Conference held annually during May in New Orleans, offering a unique discussion forum for experts in SMB business and technology.

David Shackelford works for himself as an instructor and gun-for-hire for Exchange, Windows Server, and SBS-related projects. He plans deployments and migrations, conducts audits, and troubleshoots Exchange and SBS problems around the world, all remotely from his office in Olympia, WA. He is associated with CoopLink Ltd, a Microsoft Gold Partner, where he serves as the network architect and project planner. David actively participates on the technical forums at Tek-Tips.com and other random places where Exchange and SBS are being discussed, and he authored a TrainSignal video course on Exchange 2007. He has been awarded the Microsoft MVP award for his contributions to the Exchange community every year since 2004, and keeps a close involvement with the SBS production cycle and program group.

Kevin Weilbacher, SBS-MVP, is a small business consultant in the Tampa, Florida area, and is involved with the Tampa Bay SBS User group. He has worked with the Microsoft SBS Server product for eight years, and was first selected as a Microsoft SBS MVP in 2004. He has managed IT departments in the automobile, healthcare, and financial industries, and speaks on the topics of SBS and small business issues, especially security and compliance, at both the local and national levels.

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Table of Contents

Foreword xxvii

Introduction 1

Book Overview 2

Part 1 Introduction and Setup

Chapter 1 Welcome to Small Business Server 2008 5

History of the SBS Product 5

BackOffice Small Business Server 4.0 6

BackOffice Small Business Server 4.5 7

Microsoft Small Business Server 2000 7

Microsoft Small Business Server 2003 8

Essential Server Solution Family 9

Features of SBS 2008 9

Communication 9

Collaboration 10

Protection 11

Expansion 12

Limitations of SBS 2008 13

Hardware Limitations 13

Software Limitations 14

Support for SBS 2008 14

Community Support 14

Online Support 15

Official Product Support 16

Chapter 2 Planning for the SBS 2008 Deployment 17

Knowing the Client Base 17

Understanding How the Server Will Be Used 18

Planning for Correct Licensing. 19

Planning the Hardware 22

Planning the Network 23

Changes in Network Options from Previous Versions 23

Connection to the Internet 23

IP Address Ranges 24

DHCP Configuration 25

Public and Private Domain Names 26

Planning the Storage Layout 26

Changes in Storage from Previous Versions 27

Multiple Partitions Versus Multiple Spindles 27

Minimum Partition/Spindle Sizes 28

Fault Tolerance 29

Backup Technologies 32

Chapter 3 Installing and Configuring SBS 2008 35

Preparing for SBS 2008 Installation 36

Collecting Information for the Setup Process 36

Configuring the Internal Network 37

Disabling DHCP on the Network 37

Installing SBS 2008 38

Collect the Initial Setup Data 38

Prepare the Disk Infrastructure 38

Complete Setup 40

Performing the Initial Configuration of SBS 2008 45

Run the Connect to the Internet Wizard 45

Install Security Updates 48

Run the Set Up Internet Address Wizard 48

Complete Other Setup Tasks 54

Troubleshooting SBS 2008 Installation Issue 57

Log Files 57

Setup Issues 57

Known Installation Issue 59

Part 2 Managing Network and Web Configuration

Chapter 4 DNS, DHCP, and Active Directory Integration 63

Understanding the Role of DNS and DHCP 63

Native Tools 64

Preparations and Caveats 67

Default Configuration of DNS and DHCP 67

Securing DNS and DHCP 70

Securing DNS 70

Securing DHCP 71

New in SBS 2008 72

Adding DNS Records 75

Reserving IP Addresses in DHCP Server 76

Troubleshooting 78

Event Log Errors 78

Dcdiag 79

Ping 80

NSLookup 81

Can’t Resolve a Host or Web Site Name 81

ISP’s DNS Server Is Down 82

DNS Returns a Bad Location 82

Curse of the Hosts File 82

There’s a Rogue DHCP Server 82

Chapter 5 Internet Information Services 7.0 85

The Web Sites Under the Hood 85

External-Facing Web Sites Included with SBS 2008 86

Internal Web Sites Included with SBS 2008 86

Additional Web Sites That Can Be Combined with SBS 2008 87

Protecting the Server 87

Default SBS Web Sites 88

Integration with SharePoint 89

Configuring the Default SBS Web Sites 89

Settings for the Default Web Site 95

Settings for the SBS SharePoint Site and for the SharePoint Central Administration v3 96

Settings for the SBS Web Applications and Windows Server Client Deployment Applications 97

Settings for the WSUS Administrator Web Site 98

Protecting Web Site Configuration 99

Backup and Recovery of Metadata Information 99

The Appcmd Command 100

Backing Up the Web Site Configuration 101

Using System State Backup 103

Backup and Recovery of Web Sites 104

Configuring Additional Web Sites 104

Managing SSL Certificates in IIS 106

Understanding the Default Certificates 107

Deciding When to Use a Third-Party Certificate 107

Working with Third-Party Certificates 108

Requesting and Installing a Third-Party Certificate with the Add a Trusted Certificate Wizard 108

Manually Requesting and Installing a Third-Party Certificate 110

Integrating External Web Publishing 116

Troubleshooting IIS 117

Service Unavailable 117

Server Not Found. 118

Chapter 6 Remote Web Workplace and Other Remote Access Solutions 121

Understanding the Role of Remote Accessibility Solutions in SBS 2008 121

Remote Web Workplace 122

VPN 126

RDP 126

Managing and Using Remote Web Workplace 128

Managing the Remote Web Workplace Interface 128

Using the Remote Web Workplace Interface 133

Managing and Using VPN 136

Managing VPN 136

Using VPN 140

Managing and Using Remote Desktop 141

Managing Remote Desktopv 141

Using Remote Desktop 152

Securing Remote Access Solutions 159

Network Security 160

Password Security 161

Troubleshooting Remote Access Solutions 162

RWW Access Issues 162

VPN Access Issues 163

RDP Access Issues 163

Chapter 7 SharePoint and Companyweb 165

Understanding the Role of SharePoint and Companyweb in SBS 2008 166

Companyweb’s Components 166

What’s “In the Box” with SharePoint? 167

Understanding the Default Settings of SharePoint and Companyweb 173

Companyweb Port Settings 173

Companyweb Mobile Settings 173

SharePoint Default URL Mapping 174

Default Program and Data File Locations 175

Customizing SharePoint and Companyweb 176

Merging Data from an Existing WSS 3.0 Site into Companyweb 177

Developing a Data Protection Plan for SharePoint and Companyweb 180

The Recycle Bin 180

Backup and Restore with Native SharePoint Backup 181

Backup and Restore with Small Business Server Backup 183

Troubleshooting SharePoint and Companyweb 185

Event ID Error Message 10016 Is Logged in the System Log After You Install Windows SharePoint Services 3.0 185

Migration 186

Part 3 Managing E-Mail

Chapter 8 Exchange Management 191

Default Mail Configuration 193

Mail Hygiene 194

Preventing the Reverse NDR Attack 197

Configuring Recipient Filtering 198

SMTP Tarpitting 198

Hosted Anti-Spam Solutions 199

Getting Your Mail Delivered 200

How Mail Gets Delivered 200

Ensuring Delivery 200

The Windows SBS POP3 Connector 203

How Does the POP3 Connector Work? 203

Limitations of the POP3 Connector 204

Setting Up the POP3 Connector 204

Receiving Mail for Multiple Domains 206

Adding Additional E-Mail Domains 206

Routing Mail for a Non-Authoritative Zone 212

Cohosting Multiple Organizations on a Single Server 215

Getting Information About Mailboxes 217

Managing Limits 218

With the GUI 218

Setting Limits with PowerShell 221

Using Transport Rules 222

Setting Up Disclaimers with Transport Rules 222

To Create Copies of E-Mails 223

Archiving Mail 224

Using SharePoint Libraries 224

Using Exchange Journaling 225

Troubleshooting Exchange Management Issues 230

Troubleshooting Outbound Mail Delivery 230

Troubleshooting the Content Filter 235

Troubleshooting POP3 Connector 237

Chapter 9 Exchange 2007 Client Connectivity 241

Choosing the Right Exchange Client 242

Outlook 2007 243

What’s New in Outlook 2007 243

Installing Outlook 2007 244

Configuring Outlook 2007 245

Cached Exchange Mode 247

Outlook Anywhere 252

How Outlook Anywhere Works 253

Configuring Outlook Anywhere 253

Outlook Web Access 2007 258

Improvements in Outlook Web Access 2007 258

Using Outlook Web Access 2007 259

E-Mail Certificates in OWA and Outlook 2007 263

Remote File Access in OWA 2007 264

ActiveSync 265

Different Versions of ActiveSync 265

Windows Mobile Devices 266

iPhone 270

Palm Devices 272

Troubleshooting Exchange 2007 Client Connectivity 272

Troubleshooting Auto Account Setup 273

Troubleshooting Cached Exchange Mode 273

Troubleshooting Exchange 2007 ActiveSync 274

Chapter 10 Exchange Disaster Recovery 277

Understanding the Exchange Database Structure 278

Exchange Storage Groups 279

Extensible Storage Engine (ESE) Databases 281

Circular Logging 283

Checkpoint File 283

Transactions 284

Understanding Exchange Backup Methods and Requirements 285

Online Backup 286

Offline Backup 287

Security Permissions 288

Configuring Deleted Item and Mailbox Retention 289

Using Local Continuous Replication 290

Using Windows Backup 294

Using Export-Mailbox 295

Using ExMerge 296

Other Backup Solutions 298

Recovering Exchange Databases from Backup 298

Events Requiring Exchange Recovery 299

Recovery Process 300

Using the SBS Backup Wizard to Restore 300

Using the Recovery Storage Group 303

Mailbox Recovery Using a Recovery Storage Group 307

Using ExMerge to Restore 309

Using Third-Party Solutions to Restore. 310

Repairing a Damaged Exchange Database 311

Recovery Tools 311

ESEUTIL /R 314

ESEUTIL /P 314

ISINTEG 315

Troubleshooting Exchange Disaster Recovery Issues 316

Part 4 Managing Client Connectivity

Chapter 11 Group Policy in SBS 2008 321

How SBS 2008 Employs Group Policies 322

Default AD Policies 322

User Folder Redirection 323

WSUS Implementation in SBS 2008 323

Workstation Client-Specific Settings 323

SBS 2008 User Account Settings 323

Overview of Group Policy 324

Group Policy Settings 324

Group Policy Preferences 325

Working with the Group Policy Management Console 328

Navigating the Group Policy Management Console 329

Viewing Group Policy Settings 330

Group Policy Scope and Order of Application 335

Working with Group Policy Modeling and Results 339

Creating the Modeling Report 340

Creating the Results Report 342

Default SBS 2008 Group Policy Objects 343

Default Domain Controllers Policy 344

Default Domain Policy 346

Small Business Server Folder Redirection Policy 347

Update Services Client Computers Policy 348

Update Services Common Settings Policy 349

Update Services Server Computers Policy 349

Windows SBS Client Policy 350

Windows SBS CSE Policy 351

Windows SBS Client--Windows Vista Policy 352

Windows SBS Client--Windows XP Policy 352

Windows SBS User Policy 353

Creating and Modifying Group Policy Objects in SBS 2008 354

Planning the GPO 355

Testing the GPO 357

Implementing the GPO 361

Troubleshooting Group Policy 361

Group Policy Testing Tools 361

Backing Up and Restoring Group Policy 366

Chapter 12 User and Computer Management 369

Understanding the Role of User and Computer Management in SBS 2008 369

Understanding the Role of User Management in SBS 2008 370

Understanding the Role of Computer Management in SBS 2008 371

Understanding the Default Settings of User and Computer Management 371

Understanding User Default Settings 371

Understanding Default Computer Settings 378

Customizing User and Computer Management 381

Customizing User Settings 381

Customizing Computer Management 392

Chapter 13 Macintosh Integration 403

Understanding the Role of Macintosh Integration in an SBS 2008 Network 403

Native Tools 404

Third-Party Tools 404

Planning and Preparing the Network Environment 405

Domain Naming Conventions 405

Active Directory Integration 405

Account Username Conflicts 406

Operating System Notes 407

Preparing SBS 2008 Server 408

SBS 2008 as the Network DHCP Server 408

File Services for Macintosh Not Required 408

SMB Signing Compatibility Requirements 408

Connecting Macs to the SBS 2008 Network 410

Configure DHCP Support on the Mac 410

Configuring Mac OS 10.5 412

Accessing Files 414

Configuring Mac OS 10.4 414

Configuring Mac OS 10.5 416

Connecting to Active Directory 417

Configuring Mac OS 10.4 417

Configuring Mac OS 10.5 422

Accessing E-Mail 428

Preparing the SBS 2008 Network 429

Preparing the Macintosh for Entourage Connectivity 429

Configuring Entourage 2004 431

Configuring Entourage 2008 433

Accessing SBS 2008 Web Resources 435

Companyweb 436

Outlook Web Access 437

Remote Web Workplace 437

Troubleshooting 437

Network Connectivity 437

File Share Access 440

E-Mail Access 440

Windows Support on the Macintosh 441

Boot Camp 441

Parallels Desktop for Mac and VMWare Fusion 442

Chapter 14 Additional Servers 445

Understanding the Role of Additional Servers in an SBS 2008 Network 446

Licensing for Additional Servers 446

Scenarios for Additional Servers 447

Misconceptions About Using Additional Servers 450

Implementing Additional Servers 450

Common Implementation Tasks 451

Additional Domain Controller Configuration 459

Terminal Server Configuration 469

Developing a Data Protection Plan for Additional Servers 478

Installing Backup Services 478

Running a Manual Backup 479

Scheduling Regular Backups 479

Chapter 15 Managing Workstations Through Group Policy 485

Editing and Adding to Default Policies and Settings 491

Organizational Units 491

Security Groups 492

Default Policies 493

Group Policy Impact on Workstations 499

Update Services Client Computer Policy 499

Update Services Common Settings Policy 500

Windows SBS User Policy 502

Group Policy per Workstations 504

Windows SBS Client--Windows Vista Policy 505

Default Vista Firewall Policies 507

Windows SBS Client--Windows XP Policy 509

Windows SBS Client Policy 510

Small Business Server Folder Redirection 510

Deploying Software 511

Controlling the Workstations 515

Adjusting Permissions Using Group Policy 516

Using Group Policy in the Vista Era 519

User Account Control 520

Mapping Network Drives 521

Controlling USB Devices 522

Troubleshooting 526

Part 5 Managing Security and System Health

Chapter 16 Monitoring and Reporting 531

Understanding the Role of Monitoring and Reporting in SBS 2008 532

Understanding the Default Settings of Monitoring and Reporting 533

Security 534

Updates 534

Backup 534

Other Alerts 534

Notification Settings 534

Setting Up the Default Monitoring Reports 535

The Daily Report 538

The Weekly Report 541

Customizing Monitoring and Reporting 543

Setting Up Your Own Report 544

Creating Custom Alerts and Notifications 545

Deploying the Custom Alert 549

Sample Event for OneCare 551

Developing a Data Protection Plan for Monitoring and Reporting 552

Special Backups of the Database 552

Scheduling a Backup 553

Shrinking a Database 555

Additional Reporting Capabilities 555

WSUS Reports 555

FSRM Reports 558

Troubleshooting Monitoring and Reporting 558

Best Practices Analyzer 562

Third-Party Monitoring Solutions 563

Chapter 17 Managing Server and Workstation Security 565

The Benefits and Pitfalls of a Single Integrated Server 565

Covering the Basics 566

Physical Security 566

Default Shares 566

Passwords 568

Shared Folders 570

Creating a Share Using the Add a New Shared Folder Wizard 571

Creating a Share Without Using the Wizard 573

Folder Redirection 574

File Server Resource Manager 576

Storage Reports Management 577

Quota Management 578

Default Security Groups 579

User Roles 581

Creating and Editing User Roles 582

Changes to Administrative Access in Windows 200 584

UAC--User Account Control 584

Firewall Protection 588

Windows Firewall with Advanced Security 588

Enable Logging 590

Configuring Rules 591

Windows Firewall in XP and Vista 593

Edge Firewall 594

Ports and Firewall Discovery 594

The Case for Controlling Outbound Access 595

OneCare for Server 596

Configuring OneCare 597

Additional Online Features 598

Windows Software Update Services 601

Managing WSUS 602

Changing Settings 602

Maintaining WSUS Health 604

Expanding the Definition of Security 605

Backup 606

Group Policy 606

Remote Access to Network Resources 607

Chapter 18 Backup and Disaster Recovery 609

What’s New with SBS 2008 Backup and Recovery 610

New Backup Technology 610

Design Considerations 612

Improved Backup 612

Easier Scheduling 613

Dedicated Backup Devices 613

Exchange/SharePoint Backup and Recovery 613

Easier Recovery 614

No Built-in Client Backup 614

Understanding Backup Issues 614

File Recovery 614

Archiving 615

System Recovery 615

Hardware and Media 616

The Backup Plan 616

Site and Security 617

Backup Schedule 617

Using the SBS Backup Tools 618

Windows SBS Console 619

Windows Server Backup 627

WBADMIN Command-Line 631

Windows Recovery Environment 633

Backing Up SBS 2008 Premium Second Server 633

Disaster Recovery with SBS Backup Tools 634

Recovery Wizard 635

Full (Bare-Metal) Restore 639

Troubleshooting Backup Issues 640

Part 6 Beyond SBS 2008

Chapter 19 IPv6 Overview 645

Introducing IPv6 646

New Features 646

Why Do I Need IPv6? 647

How Do I Read IPv6? 647

Saying Goodbye to DHCP 648

Creating IPv6 DNS Entries 649

Using IPv6 649

IPv6 in Action--Windows Meeting Space 649

Troubleshooting IPv6 652

Troubleshooting Utilities 652

Learning Path 653

Chapter 20 PowerShel1 655

Who Needs PowerShell 655

Why PowerShell? 656

How PowerShell Is Used 656

PowerShell Under the Hood 657

PowerShell Basics 658

Using PowerShell 659

Getting Started 660

Commands 661

Aliases 663

Execution Settings 664

Basic PowerShell Example 664

Windows PowerShell Script 666

Exchange PowerShell Script 668

The Power of PowerShel 672

get-command 672

Get-help 685

get-member 686

Get-PSDriv 687

PowerShell Resources 687

Chapter 21 Advanced Installation Options 691

Understanding the Answer File 691

Answer File Generator 691

Answer File Format 695

Installing SBS 2008 with a Custom Internal Domain Name 698

Prepare the Answer File 698

Perform the Installation 699

Installing SBS 2008 into an Existing Active Directory Domain 700

Prepare the Existing Server 701

Install SBS 2008 in Migration Mode 707

Configuring the New Server 708

Moving Data and Settings from the Old Server 712

Reconfigure the Old Server 717

Installing Forefront Security for Exchange and Windows Live OneCare for Server Manually 720

Forefront Security for Exchange 720

Windows Live OneCare for Server 722

A SBS 2008 Resources 725

Microsoft Community Resources 725

SBS 2008 Technical Documentation 725

Web Sites and RSS Feeds 725

Newsgroups 726

Web Logs (Blogs) 726

Small Business Community Resources 726

Web Sites/Blogs 726

Mailing Lists 727

Exchange Resources 727

Macintosh Resources 728

Web Pages and RSS Feeds 728

Newsgroups 728

Mailing Lists 728

iPhone Resources 728

Outlook Resources 729

Outlook Web Access Resources 729

ActiveSync/PocketPC Resources 729

SBS Monitoring and Reporting Resources 730

Group Policy Resources 730

PowerShell Resources 731

Web Resources 731

Books 731

RRAS, VPN, and Network Security Resources 731

Terminal Server Resources 732

Workstation Security Resources 732

Anti-Virus/Anti-Malware Tools 732

Security Response Toolkit 733

Security and Patching Resources 734

General Security Information 734

WSUS Resources 735

Index 737

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Preface

Introduction

Whether you have been working with the Small Business Server product line for years or are seeing an SBS server for the first time, you will find that Small Business Server 2008 is not like many other Microsoft products. Like its predecessors, SBS 2008 combines core Microsoft technologies such as Exchange, SharePoint, and IIS, all on the same box, but SBS 2008 goes beyond just providing the glue that allows those tools to interact seamlessly. And that is where the learning curve comes in.

This book has been written to help the reader shorten the learning curve for SBS 2008. Readers who have never touched a Small Business Server before may be mystified by all the wizards and consoles and tools that are not found on “standard” Microsoft server products. Readers who have a solid working knowledge of previous SBS versions will recognize many of the elements of previous versions in SBS 2008, but those elements have changed drastically in this edition. To that end, the contributors for this book have worked to present SBS 2008 in such a way that the qualified consultant can quickly learn about the product as he or she first starts to work with it, as well as using the book as a reference guide for ongoing support of SBS 2008 after initial installation.

Whether SBS 2008 will be a big seller when it hits the streets in Fall 2008 or not remains to be seen. Regardless of how many units Microsoft sells in the first six months of the product life, the author team believes that any consultant who plans to provide support for SBS 2008 should start becoming comfortable with the product sooner rather than later. To help make that goal a reality, the contributors have worked to bring this book to print as close to the release of the product as possible.

One element that is not included in this book is a discussion of the use of virtualization technology in and around an SBS 2008 installation. This was a conscious decision on the part of the development team for several reasons. Most importantly, the virtualization story provided by Microsoft was not announced until after the product was released to manufacturing, and the author team did not feel that there was enough time to fully develop content related to virtualization, given the very short amount of time between RTM and the release of the book. Rather than present an incomplete, or worse, incorrect, story related to virtualization, the team opted to wait for the best practices of virtualization to develop in the industry. That said, there will be content related to virtualization in and around SBS 2008 posted to the book’s web site as the process and understanding matures. Quite honestly, the story surrounding virtualization and SBS may not even be fully complete by the time this book hits the shelves.

With changes in the licensing model and enforcement, the inclusion of multiple server OS licenses in the Premium Edition, the ability to split the bundled SQL software on a separate server, and the updates to the core technologies, there is much to learn about SBS 2008. The contributors hope that the material you find in the remaining pages of this book will help you quickly improve your ability to support the SBS 2008 product and grow your practice at the same time.

Book Overview

  • Part 1, “Introduction and Setup,” details the history of the product and how to plan for and install an SBS 2008 server.
  • Part 2, “Managing Network and Web Configuration,” focuses on the networking technologies of SBS, including DHCP, DNS, IIS, remote access, and VPN, as well as discussing SharePoint and Companyweb.
  • Part 3, “Managing E-Mail,” focuses on the e-mail features of SBS at the client and server level and covers Exchange disaster recovery issues as well.
  • Part 4, “Managing Client Connectivity,” details the management of clients in the SBS network and covers incorporating Macintosh clients and setting up Terminal Services.
  • Part 5, “Managing Security and System Health,” takes an in-depth look at the maintenance side of SBS, including the monitoring and reporting tools, backups, group policy, and keeping systems up to date with security patches.
  • Part 6, “Beyond SBS 2008,” covers two of the newer technologies incorporated into SBS 2008, IPv6 and PowerShell, as well as covering advanced topics for setup.

© Copyright Pearson Education. All rights reserved.

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