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Now in Paperback!
Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score explains how to:
In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.
Click here for the introductory chapter
A 296 minute abridged version of this book is also available on 4 compact discs or 4 audio cassettes from Productivity Press.
PART 1: DEVELOPING OPERATIONAL METRICS AND PLANS
PART 2: DEVELOPING STRATEGIC METRICS AND PLANS
PART 3: IMPLEMENTING THE SCORECARD
Appendices: Balanced Scorecard Case Studies
A. Manufacturing Organization
B. Service Organization
C. Support Organization
D. Government Organization