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Author Biography: Dick Lyles, Ph.D., is President and Chief Operating Officer of The Ken Blanchard Companies. He has been an active speaker and management consultant with an international clientele for more than twenty years. His clients have included numerous Fortune 500 companies, among them Exxon and Hughes Aircraft, as well as government agencies at all levels around the world.
Winning Traits for Today's Workplace
by Dick Lyles
As we race further into the knowledge age, two major changes are affecting organizations throughout the world. First is that organizations are becoming flatter and more networked. Second is that the hierarchies of authority are becoming increasingly more invisible. The type of networking that is occurring in organizations is one step beyond mere computer networking for the transfer of information. Rather, it is the networking of human energy, combining in synergistic ways across a myriad of different relationships, to produce economic results. More and more, the results that are produced by organizations are a by-product of personal influence rather than positional power. The authoritarian hierarchies that served us well in the industrial era are inadequate to meet our needs today. Thus the leadership and influence styles that served us well when operating under those structures are also becoming the tools and approaches of a bygone era.
Members of today's workforce are generally well equipped to communicate effectively in an information-networked world using the computers they grew up with. The difficult part comes when those individuals must use the same information to drive results in organizations via people-driven processes. This is especially difficult in organizations where those processes require productive interaction with large numbers of individuals and groups of people in a wide variety of contexts. In these types of settings, hierarchical or position power has almost no value in driving everyday results. Personalpower is everything. But it must be positive personal power. It must be the kind of power that not only drives results, but also provides a solid foundation for long-term, productive human relationships.
My primary purpose in writing Winning Ways was to offer people simple strategies to overcome this difficult process—strategies that would empower them to be able to work effectively with others today and in the future. But they are also strategies that can be applied in the absence of formal authority. Because of my role as president and chief operating officer for the Ken Blanchard Companies, I am reminded daily of these changing organizational and personal needs. The clients for whom we provide consulting and training services are some of the largest, best, and most successful companies in the world. All of them are experiencing the changes I've described above.
The four secrets in Winning Ways are actually four strategies that emerged from my extensive work as an organizational consultant, a problem-solving consultant, and a top executive in numerous companies. These secrets have been learned theoretically, and have proven themselves to me through my real-world experiences, both personal and professional.
I think you'll enjoy and appreciate the book's lively and vibrant parable format. Not only does it provide you with a good, enjoyable story line, but the parable will also enable you to remember the messages longer and apply them more effectively.
My fervent hope is that the strategies in Winning Ways will bring as much fulfillment and success to the book's readers as they have brought to me during my career. Winning-best wishes to you all.
Dick Lyles, Ph.D., is president and chief operating officer of The Ken Blanchard Companies. He has been an active speaker and management consultant with an international clientele for more than 20 years. His clients have included numerous Fortune 500 companies, among them Exxon and Hughes Aircraft, as well as government agencies at all levels around the world.
Posted December 1, 2002
I've been a business owner for many years. To say I've experienced management struggles and empoyee issues would be putting it mildly. This entertaining and to the point little book made it possible for me to finally get out of myself and take a good look at ME! I'm hoping that I can begin making some positive changes in the way I interact with people, especially those people I need to be successful. My employees. I strongly recommend this book to anyone who is struggling to be accepted by their peers, family, fellow workers, superiors and especially those they may have the responsibility of leading.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.