Work in the 21st Century: An Introduction to Industrial and Organizational Psychology / Edition 3

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Now in its third edition, Work in the 21st Century is the most current, engaging, and highly regarded text for the industrial and organizational psychology course.
  • Cutting-edge topics and research coverage: includes the Five Factor Theory of Personality, the Big Eight theory of competencies, emotional intelligence, culture and emotions, genetics and job satisfaction, achieving balance between work and non-work, stress and violence, measuring motivation, integrity testing, entrepreneurship, computer-based assessment, male vs. female leaders, cross-cultural teams, bullying, and more
  • New! Increased emphasis on computer and web-based training and use of MP3 players and iPODs for training delivery
  • Updated research on stress management interventions and sexual harassment by clients and customers
  • New! Additional U.S. and international coverage of bullying at work, diversity awareness training, and innovative and creative performance in multi-disciplinary teams
  • Ancillaries: Instructor’s Manual, Test Bank, Study Guide, PowerPoint slides, and more at
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What People Are Saying

From the Publisher
"Thoroughly refreshed and updated, this new edition is even better than the last one. At the same time, it retains its wonderful historical perspective, a writing style that connects with the audience by using situations and examples that readers can relate to, and a laser-like focus on the scientist-practitioner model as an underlying framework."
Wayne Cascio, University of Colorado Denver

"This textbook provides an excellent introduction to I-O psychology. Landy and Conte do a masterful job of balancing the historical foundations, contemporary research, and practical applications of I-O psychology."
Brian C. Holtz, Rutgers University – Camden

"Landy and Conte provide an up-to-date and accessible introduction to industrial/organizational psychology. Practical examples and integration of material across chapters are key features of the textbook."
Debra A. Major, Old Dominion University

"I use this book in class because it utilizes a world approach to I/O Psychology and research. It is up-to-date, doesn’t dumb down, is comprehensive and well-written."
Michael Frese, Justus-Liebig University of Giessen

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Product Details

  • ISBN-13: 9781405190251
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 8/17/2009
  • Edition description: Older Edition
  • Edition number: 3
  • Pages: 816
  • Sales rank: 550,150
  • Product dimensions: 8.30 (w) x 10.10 (h) x 1.40 (d)

Meet the Author

Frank J. Landy of Baruch College of the City University of New York and Landy Litigation Support Group has been a teacher, published scholar, textbook author, and consultant in Organizational Psychology to government and business both domestically and internationally for 35 years. He has received numerous awards from scientific societies for that body of work. He is also frequently called upon to present expert testimony in employment discrimination cases.

Jeffrey M. Conte is an Associate Professor in the Department of Psychology at San Diego State University. He received his Ph.D. in Industrial and Organizational Psychology from Penn State University. His research interests include personnel selection, personality predictors of job performance, and factors associated with health and stress in the workplace.  He has worked with a variety of organizations in addressing such issues as human resource selection, stress, training evaluation, and organizational factors related to safety.

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Table of Contents


Part 1: Fundamentals.

1. What Is Industrial and Organizational Psychology?

Module 1.1 The Importance of I-O Psychology.

Module 1.2 The Past, Present, and Future of I-O Psychology.

Module 1.3 Multicultural and Cross-Cultural Issues in I-O Psychology.

Module 1.4 The Organization of This Book.

Case Study 1.1.

2. Methods and Statistics in I-O Psychology.

Module 2.1 Science.

Module 2.2 Research.

Module 2.3 Data Analysis.

Module 2.4 Interpretation.

Part 2: Industrial Psychology.

3. Individual Differences and Assessment.

Module 3.1 An Introduction to Individual Differences.

Module 3.2 Human Attributes.

Case Study 3.1.

Module 3.3 Foundations of Assessment.

Module 3.4 Assessment Procedures.

Module 3.5 Special Topics in Assessment.

4. Job Analysis and Performance.

Module 4.1 A Basic Model of Performance.

Module 4.2 Extensions of the Basic Performance Model.

Module 4.3 Job Analysis: Fundamental Properties and Practices.

Module 4.4 Job Analysis: Newer Developments.

Module 4.5 Job Evaluation and the Law.

5. Performance Measurement.

Module 5.1 Basic Concepts in Performance Measurement.

Module 5.2 Performance Rating—Substance.

Module 5.3 Performance Rating—Process.

Module 5.4 The Social and Legal Context of Performance Evaluation.

6. Staffing Decisions.

Module 6.1 Conceptual Issues in Staffing.

Module 6.2 Evaluation of Staffing Outcomes.

Module 6.3 Practical Issues in Staffing.

Module 6.4 Legal Issues in Staffing Decisions.

Case Study 6.1.

7. Training and Development.

Module 7.1 Foundations of Training and Learning.

Module 7.2 Content and Methods of Training.

Module 7.3 Evaluating Training Programs.

Module 7.4 Specialized Training Programs.

Part 3: Organizational Psychology.

8. The Motivation to Work.

Module 8.1 An Introduction to Motivation.

Module 8.2 Motivational Theories—Classic Approaches.

Module 8.3 Modern Approaches to Work Motivation.

Module 8.4 Practical Issues in Motivation.

9. Attitudes, Emotions, and Work.

Module 9.1 Job Satisfaction.

Module 9.2 Moods, Emotions, Attitudes, and Behavior.

Module 9.3 Special Topics Related to Attitudes and Emotions.

10. Stress and Worker Well-Being.

Module 10.1 The Problem of Stress.

Module 10.2 Theories of Stress.

Module 10.3 Reducing and Managing Stress.

Module 10.4 Violence at Work.

11. Fairness and Diversity in the Workplace.

Module 11.1 Fairness.

Module 11.2 The Practical Implications of Justice Perceptions.

Module 11.3 Diversity.

12. Leadership.

Module 12.1 The Concept of Leadership.

Module 12.2 Traditional Theories of Leadership.

Module 12.3 New Approaches to Leadership.

Module 12.4 Emerging Topics and Challenges in Leadership Research.

13. Teams in Organizations.

Module 13.1 Types of Teams.

Module 13.2 Input-Process-Output Model of Team Effectiveness.

Module 13.3 Special Issues in Teams.

14. The Organization of Work Behavior.

Module 14.1 The Conceptual and Theoretical Foundations of Organizations.

Module 14.2 Some Social Dynamics of Organizations.

Module 14.3 Organizational Development and Change.




Name Index.

Subject Index.

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