Work Rage: Preventing Anger and Resolving Conflict on the Job

Overview

Do you go into work every day knowing that you're bound to have at least one disagreement with a coworker before lunch? Do you often find yourself the victim of someone else's work anger and frustrations? Do you feel that you spend countless hours trying to resolve conflict, only to come to no resolution?

If so, you're not alone. Many employees and employers alike dread going into work, certain that they are going to encounter much more than the usual job disagreements. ...

See more details below
Available through our Marketplace sellers.
Other sellers (Hardcover)
  • All (14) from $1.99   
  • Used (14) from $1.99   
Close
Sort by
Page 2 of 2
Showing 11 – 14 of 14 (2 pages)
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$4.50
Seller since 2008

Feedback rating:

(474)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Good
Potter-Efron,Ronald T Work Rage: Preventing Anger and Resolving Conflict on the Job All Orders Shipped With Tracking And Delivery Confirmation Numbers.

Ships from: Englewood, CO

Usually ships in 1-2 business days

  • Canadian
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$5.99
Seller since 2014

Feedback rating:

(0)

Condition: Good
2000 Hardcover Good Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not ... include cd-rom or access codes. Customer service is our top priority! Read more Show Less

Ships from: Dallas, TX

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$10.00
Seller since 2008

Feedback rating:

(204)

Condition: Very Good
Cover Art N. Y. 2000 Hard Cover 1st Very Good in Very Good jacket Hard Back. 8vo-over 7?"-9?" tall. The hard cover and the jacket has very light shelf wear....The pages has ... yellowing..............We are very careful when we list our books, but sometimes something minor may get by.. Read more Show Less

Ships from: Danville, VA

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$10.00
Seller since 2008

Feedback rating:

(204)

Condition: Very Good
Cover Art N. Y. 2000 Hard Cover 1st Very Good in Very Good jacket Hard Back. 8vo-over 7?"-9?" tall. The hard cover and the jacket has very light shelf wear................We are ... very careful when we list our books, but sometimes something minor may get by. Read more Show Less

Ships from: Danville, VA

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 2 of 2
Showing 11 – 14 of 14 (2 pages)
Close
Sort by
Sending request ...

Overview

Do you go into work every day knowing that you're bound to have at least one disagreement with a coworker before lunch? Do you often find yourself the victim of someone else's work anger and frustrations? Do you feel that you spend countless hours trying to resolve conflict, only to come to no resolution?

If so, you're not alone. Many employees and employers alike dread going into work, certain that they are going to encounter much more than the usual job disagreements. According to Ronald T. Potter-Efron, M.S.W., Ph.D., it is possible to find satisfaction with your job and generate a healthy work environment. His handbook Work Rage aims to reduce workplace tension, increase cooperation, and boost employee morale.

Applying the three principles "prevent, reduce, and resolve," supervisors and employees alike can learn to manage the inevitable disputes that occur in any work environment. Potter-Efron explains how to prevent anger through positive feedback, how to handle damaging personality types such as "the Passive Aggressor" and " the Overly Suspicious Worker," and how to resolve disagreements quickly and effectively. Also included is a section on how to understand and control your own serious anger problem.

Conflict can be damaging to productivity and effectiveness in the workplace; what may be even more damaging is the effect this conflict can have on the mental health and morale of employees. By using the techniques found in Work Rage, you can begin to curb your rage at work and feel better about yourself and your work setting.

About the Author:
Ronald T. Potter-Efron, M.S.W., Ph.D., is Director of the Anger Management Center of First Things First Counseling and Consulting Center in Eau Claire, Wisconsin. His many publications include Letting Go of Anger, Secret Message of Shame, Being, Belonging, Doing, and Angry All the Time.

Read More Show Less

Product Details

  • ISBN-13: 9780760723012
  • Publisher: Sterling Publishing
  • Publication date: 8/16/2000
  • Pages: 166

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)