Working Below the Surface: The Emotional Life of Contemporary Organisations

Overview

The chapters contributed to this book have been written by the staff and associates of The Tavistock Consultancy Service, whose distinctive competence is in the human dimension of enterprise and the dynamics of the workplace. From their own perspectives, they tell a story of the experience of working as consultants over the decade with individuals, teams and whole organizations. The intention is to identify and explore some of the key themes that have emerged and how these affect and influence the understanding ...

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Working Below the Surface: The Emotional Life of Contemporary Organizations

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Overview

The chapters contributed to this book have been written by the staff and associates of The Tavistock Consultancy Service, whose distinctive competence is in the human dimension of enterprise and the dynamics of the workplace. From their own perspectives, they tell a story of the experience of working as consultants over the decade with individuals, teams and whole organizations. The intention is to identify and explore some of the key themes that have emerged and how these affect and influence the understanding of leadership and management in contemporary organizations. No attempt is made to reach a consensus, but rather to raise and map out a territory of continuing question and debate. The themes covered in the book are: the emotional world of the organisation and its significance for understanding, decision and action; different perspectives on the nature and exercise of leadership; the dynamics of resistance to change and of creativity; the impact of contextual change on re-shaping the concept of the organization; different ways organizations are responding to issues of personal challenge or vulnerability.

Contributors: David Armstrong, Andrew Cooper, Tim Dartington, William Halton, Sharon Horowitz, Linda Hoyle, Clare Huffington, Kim James, Anton Obholzer, Jane Pooley

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Product Details

  • ISBN-13: 9781855752948
  • Publisher: Karnac Books
  • Publication date: 10/28/2004
  • Series: Tavistock Clinic Series
  • Pages: 245
  • Product dimensions: 5.70 (w) x 9.00 (h) x 0.90 (d)

Meet the Author

David Armstrong is Principal Consultant at the Tavistock Consultancy Service. An organisational psychologist, he worked in action research and consultancy at the Tavistock Institute, the University of London and the Grubb Institute before joining TCS in 1994. His particular interests are in the dynamics of leadership and the significance of emotional experience as a source of organizational intelligence.

William Halton is a Principal Consultant at the Tavistock Consultancy Service and Chair of the Consulting to Institutions Workshop. He has consultation and coaching experience in the public and private sectors and a special interest in mediation work, development programs and group relations conferences. He has a background in child and adult psychotherapy.

Linda Hoyle is a Principal Consultant at the Tavistock Consultancy Service. Linda is a chartered Organizational Psychologist with a PhD in Organizational Change and Consultancy. She is Director of Development Programs at TCS and has a special interest in organizational development, mediation and executive coaching.

Jane Pooley is a Principal Consultant at TCS and runs her own organizational consultancy practice. Jane is Director of the Executive Coaching Training Program at TCS. She is a qualified family psychotherapist. Her publications and work reflect her interest in social development initiatives and she specializes in executive coaching and team and organizational development programs.

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Table of Contents

Foreword
Introduction 1
Ch. 1 Emotions in organizations : disturbance or intelligence? 11
Sect. I Perspectives on leadership
Introduction 31
Ch. 2 Leadership, followership, and facilitating the creative workplace 33
Ch. 3 What women leaders can tell us 49
Ch. 4 What is the emotional cost of distributed leadership? 67
Sect. II Change and creativity
Introduction 85
Ch. 5 From sycophant to saboteur - responses to organizational change 87
Ch. 6 By what authority? : psychoanalytical reflections on creativity and change in relation to organizational life 107
Sect. III Working relations in a new organizational order
Introduction 125
Ch. 7 The vanishing organization : organizational containment in a networked world 127
Ch. 8 The discovery and loss of a "compelling space". : a case study in adapting to a new organizational order 151
Sect. IV Working with the experience of vulnerability
Introduction 167
Ch. 9 Layers of meaning : a coaching journey 171
Ch. 10 Clash of the titans - conflict resolution using a contextualized mediation process 191
Endword 205
App. I Notes on consultancy approach and techniques 209
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