BN.com Gift Guide

Working in Groups / Edition 1

Paperback (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 96%)
Other sellers (Paperback)
  • All (7) from $1.99   
  • New (1) from $145.00   
  • Used (6) from $1.99   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$145.00
Seller since 2014

Feedback rating:

(194)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Close
Sort by

More About This Textbook

Overview

Updated in its 6th edition, Working in Groups provides readers with practical strategies, built on theory and research, for communicating and working successfully in groups. The authors use the guiding principle of balance while looking at both how groups work and how to work in groups. This accessible and user-friendly text gives readers the tools to apply group communication theories, methods, and skills—helping them become more effective and ethical group members.

Read More Show Less

Product Details

  • ISBN-13: 9780395756508
  • Publisher: Houghton Mifflin Company College Division
  • Publication date: 11/28/1996
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 386

Table of Contents

Chapter 1: Introduction to Group Communication

Study Questions and Chapter Outline

Succeeding in Groups

Defining Group Communication

The Nature of Group Communication

Types of Groups

Advantages and Disadvantages of Working in Groups

Balance: The Guiding Principle of Group Work

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: The Study Group Dilemma

Group Work: It Was the Best of Groups; It Was the Worst of Groups

Group Assessment: Essential Group Elements

Chapter 2: Group Development

Study Questions and Chapter Outline

Group Development Stages

Group Goals

Group Norms

Characteristics of Effective Groups

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Nice to Meet You, Too

Group Work: Classroom Norms

Group Assessment: How Good Is Your Goal?

Chapter 3: Group Membership

Study Questions and Chapter Outline

Followership

Member Needs

Member Roles

Member Confidence

Member Assertiveness

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Taming Tony the Tiger

Group Work: Meeting Member Needs

Group Assessment: Personal Report of Communication Apprehension (PRCA-24)

Chapter 4: Group Diversity

Study Questions and Chapter Outline

Heterogeneous Groups

Barriers to Understanding Others

Personality Dimensions

Cultural Dimensions

Gender Dimensions

Generational Dimensions

Religious Dimensions

Balancing Group Diversity

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: No Offense Intended

Group Work: Identifying Cultural Dialectics

Group Assessment: Group Diversity Awareness Questionnaire

Chapter 5: Group Leadership

Study Questions and Chapter Outline

What Is Leadership?

Leadership and Power

Becoming a Leader

Leadership Theories

The 5M Model of Leadership Effectiveness

Diversity and Leadership

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: The Leader in Sheep’s Clothing

Group Work: The Least-Preferred-Coworker Scale

Group Assessment: Are You Ready to Lead?

Chapter 6: Group Motivation

Study Questions and Chapter Outline

The Role of Motivation

Member Motivation

Group Motivation

Assessment and Feedback

Rewards

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Veni, Vidi, Vici

Group Work: The Engagement Index

Group Assessment: Group Motivation Inventory

Chapter 7: Verbal and Nonverbal Communication in Groups

Study Questions and Chapter Outline

Two Essential Tools

Language and Meaning

Team Talk

Language Challenges

The Importance of Nonverbal Communication

Nonverbal Behavior

The Nonverbal Environment

Nonverbal Communication and Culture

Creating a Supportive Communication Climate

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: How to Sink the Mayflower

Group Work: Getting Emotional about Nonverbal Cues

Group Assessment: Auditing Team Talk

Chapter 8: Listening in Groups

Study Questions and Chapter Outline

The Challenge of Listening in Groups

Types of Listening

Group Roles and Listening

Improving Listening

Special Listening Challenges

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: A Message for Michael

Group Work: Practice Paraphrasing

Group Assessment: Student Listening Inventory

Chapter 9: Conflict and Cohesion in Groups

Study Questions and Chapter Outline

Conflict in Groups

Constructive and Destructive Conflict

Conflict Styles

Conflict Management Strategies

Conflict and Member Diversity

Group Cohesion

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Sociology in Trouble

Group Work: “I Wish I’d . . . .” Conflict Awareness Log

Group Assessment: Ross-DeWine Conflict Management Message Style Instrument

Chapter 10: Structured and Creative Problem Solving in Groups

Study Questions and Chapter Outline

Group Decision Making

Structured Problem Solving

Creative Problem Solving

Problem-Solving Realities

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: No More Horsing Around

Group Work: What Is Your Decision-Making Style?

Group Assessment: Problem-Solving Competencies

Chapter 11: Critical Thinking and Argumentation in Groups

Study Questions and Chapter Outline

Critical Thinking and Argumentation

Structuring Arguments

Supporting Arguments

Presenting Arguments

Refuting Arguments

Adapting to Argumentation Styles

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Slicing the Pie

Group Work: Got Water?

Group Assessment: Argumentativeness Scale

Chapter 12: Planning and Conducting Meetings

Study Questions and Chapter Outline

Meetings, Meetings, Meetings

Planning and Chairing Meetings

Adapting to Member Behavior

Preparing the Minutes

Using Parliamentary Procedure

Evaluating the Meeting

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Monday Morning Blues

Group Work: Disrupting Disruptive Behavior

Group Assessment: Post-Meeting Reaction (PMR) Form

Chapter 13: Making Presentations in Groups

Study Questions and Chapter Outline

Presentations in Groups

Presentation Guidelines

Group Presentations

Questions and Answers

Presentation Aids

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Testing the Team

Group Work: Re-envision the Visual

Group Assessment: Presentation Rating Scale

Chapter 14: Technology and Virtual Groups

Study Questions and Chapter Outline

The Nature of Virtual Groups

Synchronous Groupware

Asynchronous Groupware

Group Diversity and the Digital Divide

Summary Study Guide

Key Terms

Critical Thinking about the Case Study: Virtual Misunderstanding

Group Work: Match the Medium to the Message

Group Assessment: Virtual Meeting Evaluation

Glossary

Web Chapter: Parliamentary Procedure

Study Questions and Chapter Outline

Using Parliamentary Procedure

The Guiding Principles of Parliamentary Procedure

The Parliamentary Players

The Basic Rules of Parliamentary Procedure

Informal Rules

Balanced Procedures

Summary Study Guide

Key Terms and Glossary

Group Assessment: Parliamentary Procedure Assessment Instrument

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)