Working Minds: A Practitioner's Guide to Cognitive Task Analysis

Working Minds: A Practitioner's Guide to Cognitive Task Analysis

by Beth Crandall, Gary Klein, Robert R. Hoffman
     
 

How to collect data about cognitive processes and events, how to analyze CTA

findings, and how to communicate them effectively: a handbook for managers, trainers,

systems analysts, market researchers, health professionals, and others.
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Overview

How to collect data about cognitive processes and events, how to analyze CTA

findings, and how to communicate them effectively: a handbook for managers, trainers,

systems analysts, market researchers, health professionals, and others.

Product Details

ISBN-13:
9780262033510
Publisher:
MIT Press
Publication date:
07/07/2006
Series:
Bradford Books Series
Pages:
352
Product dimensions:
7.00(w) x 9.00(h) x 0.68(d)
Age Range:
18 Years

Table of Contents

1Introduction1
2Overview of cognitive task analysis methods9
3Preparation and framing29
4Using concept maps for knowledge elicitation and representation41
5Incident-based CTA : helping practitioners "tell stories"69
6CTA methods and experiment-like tasks91
7Analysis and representation107
8Thinking about cognition131
9Trends and themes in the development of cognitive task analysis : the rise of modern cognitive psychology149
10Information technology159
11The role of cognitive requirements in system development173
12Cognitive training195
13Understanding how consumers make decisions : using cognitive task analysis for market research215
14Cognitive task analysis for measurement and evaluation229
15Future directions for cognitive task analysis245

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