Working Through Conflict: Strategies for Relationships, Groups, and Organizations / Edition 6

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2008 Paperback Good Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, may not ... include cd-rom or access codes. Customer service is our top priority! Read more Show Less

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Boston, Massachusetts 2008 Soft Cover Sixth Edition {First Printing} Very Good 8vo-over 7?"-9?" tall. "The main objective of the sixth edition of WORKING THROUGH CONFLICT is to ... provide a summary and synthesis of social science research and theory on conflict. It offers students of conflict a review of the core concepts and theoretical frameworks that enhance an understanding of human behavior in a wide range of conflict situations. The research and theory covered in this book reflect the many social science disciplines that have contributed to the study of conflict....In addition, WORKING THROUGH CONFLICT offers a road map for how theory and research can be used to understand and influence conflict dynamics in everyday life. The field of conflict management is supported by a long history of useful research and theory that form a basis for a wide variety of conflict management work. This book demonstrates how conflicts across settings can be understood by seeing them through a range of theoretical lenses. It Read more Show Less

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Overview

Covering the whole range of conflict settings-interpersonal, group, and organizational-Working Through Conflict provides an introduction to conflict and its management that is firmly grounded in current theory, research, and practice. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real-life case studies that illustrate concepts and help you learn how to apply theory. The sixth edition of this engaging and comprehensive text has been thoroughly revised and updated to be even more accessible.
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Editorial Reviews

Booknews
A primary textbook for a course in conflict and conflict management, or a supplement in courses that devote substantial attention to conflict or third-part work. The many case studies range from intimate relationships through small and large organizations of different kinds. No dates are noted for previous editions, but the fourth takes account of the recently increasing interest in conflict as a communication-based phenomenon. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780205569892
  • Publisher: Pearson
  • Publication date: 8/15/2008
  • Edition description: Older Edition
  • Edition number: 6
  • Pages: 316
  • Product dimensions: 6.90 (w) x 9.10 (h) x 0.70 (d)

Table of Contents

List of Cases

Introduction 1

1 Communication and Conflict 13

2 The Inner Experience of Conflict 38

3 Conflict Interaction 73

4 Conflict Styles and Strategic Conflict Interaction 104

5 Power: The Architecture of Conflict 136

6 Face-Saving 174

7 The Context of Conflict Interaction 203

8 Managing Conflict 234

9 Third-Party Intervention 254

References 288

Index 305

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