Covering the whole range of conflict settings-interpersonal, group, and organizational-Working Through Conflict provides an introduction to conflict and its management that is firmly grounded in current theory, research, and practice. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real-life case studies that illustrate concepts and help you learn how to apply theory. The sixth edition of this engaging and comprehensive text has been thoroughly revised and updated to be even more accessible.
A primary textbook for a course in conflict and conflict management, or a supplement in courses that devote substantial attention to conflict or third-part work. The many case studies range from intimate relationships through small and large organizations of different kinds. No dates are noted for previous editions, but the fourth takes account of the recently increasing interest in conflict as a communication-based phenomenon. Annotation c. Book News, Inc., Portland, OR (booknews.com)