Working Through Conflict: Strategies for Relationships, Groups, and Organizations / Edition 4

Working Through Conflict: Strategies for Relationships, Groups, and Organizations / Edition 4

by Joseph P. Folger, Marshall Scott Poole, Randall K. Stutman
     
 

ISBN-10: 0801332761

ISBN-13: 9780801332760

Pub. Date: 07/24/2000

Publisher: Allyn & Bacon, Inc.

Covering the whole range of conflict settings–interpersonal, group, and organizational–Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research.

Communication and conflict, the inner experience of conflict, theories of conflict interaction, conflict styles, power,

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Overview

Covering the whole range of conflict settings–interpersonal, group, and organizational–Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research.

Communication and conflict, the inner experience of conflict, theories of conflict interaction, conflict styles, power, face-saving, the context of conflict, conflict management, and third party intervention.

Conflict management.

Product Details

ISBN-13:
9780801332760
Publisher:
Allyn & Bacon, Inc.
Publication date:
07/24/2000
Edition description:
Older Edition
Pages:
368
Product dimensions:
7.52(w) x 9.25(h) x 0.28(d)

Table of Contents

Introduction : conflict interaction1
1Communication and conflict16
2The inner experience of conflict40
3Theories of conflict interaction64
4Power : the architecture of conflict104
5Face-saving145
6Climate and conflict interaction178
7Doing conflict : strategies, styles, and tactics213
8Changing conflict dynamics272
9Third-party intervention294
Postscript : the technological future331

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