Working Through Conflict: Strategies for Relationships, Groups, and Organizations / Edition 3

Working Through Conflict: Strategies for Relationships, Groups, and Organizations / Edition 3

by Joseph P. Folger, Randall K. Stutman, Marshall S. Poole
     
 

ISBN-10: 0673997669

ISBN-13: 9780673997661

Pub. Date: 09/28/1996

Publisher: Addison-Wesley Educational Publishers, Inc.

Covering the whole range of conflict settings-interpersonal, group, and organizational-Working Through Conflict provides an introduction to conflict and its management that is firmly grounded in current theory, research, and practice. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real-life case studies that illustrate…  See more details below

Overview

Covering the whole range of conflict settings-interpersonal, group, and organizational-Working Through Conflict provides an introduction to conflict and its management that is firmly grounded in current theory, research, and practice. Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real-life case studies that illustrate concepts and help you learn how to apply theory. The sixth edition of this engaging and comprehensive text has been thoroughly revised and updated to be even more accessible.

Product Details

ISBN-13:
9780673997661
Publisher:
Addison-Wesley Educational Publishers, Inc.
Publication date:
09/28/1996
Edition description:
Older Edition
Pages:
270
Product dimensions:
7.37(w) x 9.20(h) x 0.69(d)

Table of Contents

List of Cases

Introduction 1

1 Communication and Conflict 13

2 The Inner Experience of Conflict 38

3 Conflict Interaction 73

4 Conflict Styles and Strategic Conflict Interaction 104

5 Power: The Architecture of Conflict 136

6 Face-Saving 174

7 The Context of Conflict Interaction 203

8 Managing Conflict 234

9 Third-Party Intervention 254

References 288

Index 305

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