Working With Emotional Intelligence (8 Cassettes)

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Overview

In his phenomenal bestseller, Emotional Intelligence, Daniel Goleman mapped the territory where IQ meets EQ, where we apply what we know to how we live. Spending over a year on the New York Times bestseller list, Emotional Intelligence provided the evidence for what many successful people already knew: being smart isn't just a matter of mastering facts; it's a matter of mastering your own emotions and understanding the emotions of the people around you.

Now, in Working With ...

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Working With Emotional Intelligence

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Overview

In his phenomenal bestseller, Emotional Intelligence, Daniel Goleman mapped the territory where IQ meets EQ, where we apply what we know to how we live. Spending over a year on the New York Times bestseller list, Emotional Intelligence provided the evidence for what many successful people already knew: being smart isn't just a matter of mastering facts; it's a matter of mastering your own emotions and understanding the emotions of the people around you.

Now, in Working With Emotional Intelligence, Goleman shows why emotional intelligence has become the new yardstick for success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and in-depth research, he documents that star performance in every field depends more on emotional intelligence than IQ or technical skills. And the impact of emotional intelligence is even greater at the top of the leadership pyramid.

Goleman vividly shows how self-awareness, motivation, influence, conflict management, and team-building play out in some of the top corporations in the world today, and points out the damage done when they are lacking. He also creates a strategy for the "emotionally intelligent organization" that will shape training and development programs for years to come.

With examples from real-life businesses, including successes and failures, this program is a blueprint for all who want to thrive with integrity and satisfaction in the new global economy.

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Editorial Reviews

Philadelphia Inquirer
A smart, adventurous book...Goleman strikes a blow for both science and common sense.
San Francisco Chronicle
Goleman's highly readable and wide-ranging exploration of the best research available by modern psychologists and educators provides important insights into the true meaning of intelligence.
New York Times Book Review
Mr. Goleman is a teacher at ease with his subject,...mak[ing] lively connections between the wealth of new understandings and the riches of older wisdom about our affective lives.
Library Journal
Author Goleman now applies in the workplace the ideas in his prior best seller Emotional Intelligence Bantam, 1995, contending that success and ability in a career cannot be determined solely by intelligence or other skills. Emotional traits making up "EI," and now played out in the corporate world in this follow-up, include self-awareness, motivation, self-control, influence, altruism, empathy, and the ability to love and be loved by others. Real-life examples abound in this serious attempt to relate what the author admits are soft skills in the hard-nosed world of business. With the landscape already carved out in the first work, this sequel is long on interviews, observations, and other attempts to indicate the value of understanding "EI" in business, but it could have benefited from serious editing. The excellent narration by Aaron Meza cannot make up for the listener's need to review the hard copy in order to follow the author's highly complex outline of ideas. Recommended only on demand in larger public libraries.-Dale Farris, Groves, TX
Kirkus Reviews
The author of the bestseller Emotional Intelligence (1995) expands on his earlier work by documenting the significance of emotional intelligence in the world of work at both the individual and organizational levels.

Goleman, formerly a brain sciences editor for the New York Times and now the CEO of a consulting firm, Emotional Intelligence Services, asserts that emotional intelligence, more than IQ and technical know how, gives a valuable competitive edge to organizations and is crucial to the success of individuals, and he buttressed this assertion by citing both research studies and anecdotal evidence. (For newcomers to the concept, a summary of emotional intelligence is included in Appendix 1.) Emotional intelligence encompasses both personal and social competencies. Among the personal competencies are self-awareness, self-regulation, and motivation, while the social competencies include empathy and the various skills for inducing desirable responses in others. Goleman analyzes the various aspects of each skill and has a seemingly bottomless cache of stories demonstrating how people with and without these skills operate. For his examples, he draws heavily on corporate America: Ford, Intel, IBM, Xerox, etc., but with a sprinkling of more esoteric subjects: Mike Tyson, WWII's Manhattan Project, and a generous sprinkling of foreign and multinational concerns. Happily, emotional intelligence is a quality that can be acquired. While not claiming to offer a self-help manual, Goleman presents specific guidelines for teaching emotional intelligence within an organization. Those wanting to set up such a training program and wishing more guidance than the basic principles offered here are invited to contact Goleman's firm for practical assistance. While the various qualities making up emotional intelligence occasionally tend to overlap and blur into each other, and the many case histories come to have a certain sameness, Goleman's essential message comes through loud and clear.

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Product Details

  • ISBN-13: 9781559275163
  • Publisher: Macmillan Audio
  • Publication date: 10/28/1998
  • Format: Cassette
  • Edition description: Unabridged
  • Product dimensions: 4.08 (w) x 6.26 (h) x 2.67 (d)

Meet the Author

Daniel Goleman, Ph.D. is CEO of Emotional Intelligence Services in Sudbury, Massachusetts. He covered the behavioral and brain sciences for the New York Times for twelve years. He has taught at Harvard, where he received his doctorate in psychology and is a consultant who addresses groups and businesses around the world. Emotional Intelligence, his fifth book, has been translated into twenty-five languages and has been a number one bestseller everywhere, from the U.S. to Brazil, Japan to England. In addition to Emotional Intelligence, his previous books include Vital Lies, Simple Truths, The Creative Spirit, and The Meditative Mind.

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Customer Reviews

Average Rating 4.5
( 10 )
Rating Distribution

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(7)

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(2)

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Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted October 24, 2006

    Expert analysis of emotional intelligence for organizations

    Author Daniel Goleman applies the rules of 'emotional intelligence' to the workplace. Being intelligent counts in the world of business, but the interpersonal smarts referred to as 'emotional competencies' count even more. Goleman, who wrote the seminal book Emotional Intelligence, underscores his conclusion with numerous studies and anecdotes, showing that those who have 'people skills' are likelier to succeed. Skills that help teams collaborate are increasingly important as coalition building emerges as the model for getting things done. Goleman includes thorough guidelines for implementing effective 'EQ' training programs. Companies that train managers in 'emotional competencies' reap concrete business benefits: increased sales, more seamless teamwork, and constant improvement based on analysis and feedback. We highly recommend this well-written book on how understanding feelings adds to your bottom line.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted August 22, 2003

    Believe it!

    Take it from a man who has worked for several of the largest companies in America around many people of different races, education and backgrounds........this is a must read!

    1 out of 2 people found this review helpful.

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  • Anonymous

    Posted January 8, 2003

    Packed with Knowledge!

    Daniel Goleman followed up his bestselling classic Emotional Intelligence with this equally classic sequel that focuses on how emotional intelligence is applied in the workplace. Insightful and richly detailed, Goleman¿s work educates and inspires without ever sounding trite or sappy, like some annoying quick-fix scheme. If you are leadership bound and think success is all about strategy and technique, this will provide some very useful insights into what people really think about managing and being managed. The most intriguing sections focus on the application of emotional intelligence at work, but it would be pretty useful at home, too (if we could just get out of the office). If you think that you don¿t need to be more aware of the emotional undercurrents all around you, we from getAbstract warn that you need to read this most of all.

    Was this review helpful? Yes  No   Report this review
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