Working with Microsoft Dynamics CRM 2011

Working with Microsoft Dynamics CRM 2011

by Mike Snyder, Jim Steger, Kristie Reid
     
 

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Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.

Discover how to:

    Overview

    Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.

    Discover how to:

    • Set up and configure your system
    • Plan and configure security settings and information access
    • Easily customize form attributes, views, and relationships
    • Create and deploy custom reports
    • Use xRM to quickly create and efficiently manage line-of-business applications
    • Automate business workflows
    • Extend Microsoft Dynamics CRM with scripts and assemblies

    Product Details

    ISBN-13:
    9780735661783
    Publisher:
    Pearson Education
    Publication date:
    04/15/2011
    Series:
    Developer Reference
    Sold by:
    Barnes & Noble
    Format:
    NOOK Book
    Pages:
    624
    File size:
    22 MB
    Note:
    This product may take a few minutes to download.

    Meet the Author

    Mike Snyder is an industry-recognized expert on Microsoft Dynamics CRM, a member of the Microsoft Dynamics Partner Advisory Council, and a Microsoft MVP.

    Jim Steger, MVP for Microsoft Dynamics, has deep experience leading global development projects and complex enterprise integration projects.

    Mike and Jim are cofounders and principals at Sonoma Partners, a consulting firm specializing in Microsoft Dynamics CRM implementations.

    Kristie Reid is a consulting directing at Sonoma Partners who has led 75+ CRM projects -- from complex ISV developments to large-scale enterprise migrations.

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